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"Very professional and polite staff. Room was very clean and luxurious. Bed and pillows were very comfortable. Hotel was clean, secure, and welcoming. "

"The room was clean, although we personally don't like the windows of bathroom opening into bedroom (no glass for premium fallsview two bedroom suites); however, the suite was newly renovated. Overall we always enjoy our stay at this hotel because it is conveniently located, well kept, and staff is very friendly. However, the temperature controls in the room don't work, we wanted the temperature to be 21 C during night, but it stayed 22.5 C throughout the night, even though I turned the thermostat down to 19C. So it was warm to sleep, but we managed to catch some sleep. Other than this, overall a great stay, and special thanks to the friendly and kind staff!"

"Excellent stay as always. Clean, quiet, comfortable room. The little kitchen is handy for lunch / breakfast. Location close to everything downtown."

"We never had breakfast "

"Room was spotless and staff friendly and helpful. The only criticism I have is the main room door is not easy to open once inside. We had an incident in the past when we had to call maintenance and we could not get out of the room. It’s panic provoking when you feel trapped inside. It was quickly rectified at the time but we still found the door uneasy to open. "

"Very Neat Property. Located on the 10th floor of the building. Very clean. Stayed over new years and it was great"

"The room was huge! So clean and modern. This is not a hotel with a lot of amenities. I didn’t see little stores in the lobby area or restaurants ( other than the food court in casino) but that did not change my feeling about the resort. I would definitely stay there again!"

"The staff were very courteous and helpful at check in, and the cleaning staff"

"Good location, parking is limited and right, friendly staff, and clean room."