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"There was black mold on the bathroom counter and hair left in the shower"

"The rooms were very clean and comfortable. Breakfast options were pretty good- hot, fresh and tasty too. Airport shuttle was also easy to navigate and I sincerely appreciate the effort the staff put into any assistance that was needed. For the price, it was lovely! And for someone who loves planes myself, being able to catch a view of them landing and taking off was just amazing. I would definitelyy visit again! Thank you Tru!"

"I appreciate that the management was able to quickly provide a solution when they realized that they made a mistake. Accommodating and very professional."

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"Clean. Amazing location. I stay at Holiday Inn’s frequently and this breakfast was the same as a regular Holiday Inn but they made you pay for it. When I checked in, I had some perks from hotels.com with a reduced parking rate and a free breakfast but when I checked in, they didn’t really mention it. I prefer when they confirm the perks right away and apply everything so you know what’s going on and you don’t have to ask about it. "

"Nice hotel lobby, very big and busy in a good location, they have self check in that was super handy, as we showed up at a busy time so there was a line to check in. Room was clean, but the toilet would randomly run really loudly until I took the back off and jiggled the handle on the inside so it could fill, the tv didn’t work and neither did the thermostat, would have called the front desk but we got the room at 5 and dropped our bags and left for the night didn’t find out about the tv and thermostat until we got back around 11:30. Told them in the morning and didn’t seem to care. All in all it’s fine, but for $560 a night and $43+hst for parking I was expecting better"

"Nice room, helpful staff, decent food "

"Really pleasant and simple check in. Room was simple but very clean. Breakfast was a bit underwhelming. Probably would have chosen not to pay for this breakfast and instead go somewhere else. Quiet hotel. "

"Our second stay here. Room was spacious and clean. Only downside was soundproofing between our room and adjacent connecting one. Next time will ask for a room without a connecting door. Shuttle service was convenient."