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Chelsea Hotel, Toronto

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Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
2 indoor pools
Waterslide
2 indoor pools
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Overview of Chelsea Hotel, Toronto

Chelsea Hotel, Toronto

3.5 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
33 Gerrard St W, Toronto, ON, M5G1Z4

Explore the area

  • Popular LocationUniversity of Toronto - St. George Campus6 min walk
  • Popular LocationToronto Eaton Centre6 min walk
  • Popular LocationRoyal Ontario Museum20 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)23 min drive

Room options

About this area

Toronto

In the entertainment district, Chelsea Hotel, Toronto is in Downtown Toronto, a neighbourhood in Toronto with good shopping. Art Gallery of Ontario and Hockey Hall of Fame are cultural highlights, while CN Tower is a notable landmark. Travelling with kids? Make time for Ripley's Aquarium of Canada, or enjoy an event or a match at Scotiabank Arena. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: College Station is 5 minutes on foot and College St at Bay St Stop is 5 minutes.

What's nearby

  • The Hospital for Sick Children - 4 min walk
  • Yonge-Dundas Square - 5 min walk
  • University of Toronto - St. George Campus - 6 min walk
  • Toronto Eaton Centre - 6 min walk
  • Royal Ontario Museum - 20 min walk

Getting around

  • College Station - 5 min walk
  • Exhibition Station - 8 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 23 min drive

Restaurants

  • Buffet Palace - 2 min walk
  • Jimmy's Coffee - 3 min walk
  • Salad King - 3 min walk
  • Barberian's Steak House - 3 min walk
  • Frascati - 4 min walk

About this property

Chelsea Hotel, Toronto

3.5-star eco-friendly hotel near CN Tower
Located close to Yonge-Dundas Square and Toronto Eaton Centre, Chelsea Hotel, Toronto provides a rooftop terrace, shopping on site and a cafe. For some rest and relaxation, visit the sauna or the hot tub. Enjoy Indian cuisine, al fresco dining, and brunch at the two on-site restaurants. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
Additional perks include:
  • 2 indoor pools and a children's pool
  • Full breakfast (surcharge), self-parking (surcharge) and limo/town car service
  • An electric car charging station, express check-out and a reception hall
  • Luggage storage, smoke-free property and a front desk safe
  • Guest reviews say good things about the overall value, helpful staff and proximity to public transport
Room features
All 1590 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Languages

Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (CAD 39 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 27-33 for adults and CAD 8-16 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • The Market Garden
  • TBar

Things to do

  • 2 indoor pools
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • 2 indoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (5200 square feet)
  • Meeting rooms - 15

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 50 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between CAD 27 and CAD 33 for adults, and CAD 8 and CAD 16 for children (approximately)
  • Covered self-parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Frequently asked questions

Does Chelsea Hotel, Toronto have a pool?

Yes, this property has 2 Indoor pools and a children's pool.

How much does it cost to stay at ?

As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at on 24 Feb 2023 start from ₹12,815.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chelsea Hotel, Toronto pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 50 lb per pet. There's a fee of CAD 50 per accommodation, per week. Service animals are exempt from fees.

How much is parking at Chelsea Hotel, Toronto?

Self-parking is available for CAD 39 per night.

What time is check-in at Chelsea Hotel, Toronto?

Check-in is from 3 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Chelsea Hotel, Toronto?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Chelsea Hotel, Toronto located?

This family-friendly Toronto hotel is located in the entertainment district, within a 10-minute walk of Yonge-Dundas Square, Toronto Eaton Centre and Toronto City Hall. Art Gallery of Ontario and Hockey Hall of Fame are also within 1 mi (2 km). College Station and College St at Bay St Stop are within a 5-minute walk.

Can I cancel my reservation for free at Chelsea Hotel, Toronto and receive a full refund?

Yes, Chelsea Hotel, Toronto offers free cancellation on select room rates, because flexibility matters! Please refer to Chelsea Hotel, Toronto cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.6

Good

Rating 10 - Excellent. 1350 out of 4041 reviews" "
" "10 - Excellent 33%
Rating 8 - Good. 1402 out of 4041 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 670 out of 4041 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 386 out of 4041 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 233 out of 4041 reviews" "
" "2 - Terrible 6%

7.8/10

Cleanliness

8.3/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

2/10 Terrible

Anton William

Business traveller
Liked: Amenities, property conditions & facilities
gave away my room while I was out for the day, had to send staff on a scavenger hunt for my belongings in the middle of the night when i just wanted to go to sleep.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Furnace was way too noisy
Stayed 2 nights in Jan 2023

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! About a 5 minute walk to Eaton Centre.
Stayed 2 nights in Jan 2023

8/10 Good

Jean-François

Liked: Cleanliness, staff & service
good stay
Stayed 2 nights in Jan 2023

10/10 Excellent

Murray

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Clean and friendly helpful staff. The restaurants are very good if a little pricey. Parking is of course pricey but it is downtown Toronto.
Stayed 1 night in Jan 2023

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying here for years and I love the property. I will always stay here on winter trips. Would love to see updated air conditioning to also make it my choice summer trip hotel as well!
Stayed 2 nights in Jan 2023

4/10 Poor

Julia

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was a birthday get away for my partner and I have to say I was very embarrassed for choosing this property. The pictures they advertised for the rooms were very misleading. Looked nothing like the room we were giving. Don’t get me wrong the outside of the property is nice, the lobby is pleasing and the area is great, also the amenities for the kids, we we’re traveling with our 10 year old, and he was obsessed with the water slide and pool area. But as soon as you take the elevator up, which had stains on the carpet, a missing emergency button and a loose railing, it got worse. The hallway carpets are run down with stains,the room doors were dirty on the outside. Upon entering our room, I noticed wall paper peeling off in numerous places, scratched up furniture, toilet was not cleaned well, bathroom floor was in bad shape, shower had visible mildew. I really can go on. I really hate to complain and never do but this is probably the worst hotel I’ve stayed at and I’ve traveled a lot!
Stayed 2 nights in Jan 2023

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked 1865 had a separate check in
Stayed 1 night in Jan 2023

6/10 Okay

Deborah

Business traveller
The hotel is in a convenient location. Room was comfortable but dark, even with all the lights on. I was “upgraded” from standard to deluxe which I appreciated, but then given a room sharing a wall with the elevators. Thankfully from a noise perspective one elevator was not working the whole time. There was garbage under the bed. Otherwise it was a nice room and bed was cozy.
Stayed 2 nights in Jan 2023

6/10 Okay

Steve

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was fine, I choose to eat in the main dinning room and the food was OK, service was Terrible, took over 15 minutes to have some come with menu and take a drink order, food was a good 1/2 hr before coming and when the manager brought the food there was no appetizer that we ordered. So I canceled the appetizer , no apology from staff or manager. Throughout us eating no one came to ask how dinner was, no option to order another drink, no condiments were brought nor could we find anyone to ask for some. We finished our dinner, stat for another 10 minutes before waitress finally came back to table and asked If we wanted another drink , firmly said no just want my bill... took 1/2 to get bill Only after getting up and going to ask the manager for bill.. No apology etc. will never eat in that main restaurant again
Stayed 1 night in Jan 2023