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DoubleTree by Hilton Hotel Toronto Downtown

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Featured image
Indoor pool
TV, pay-per-view films
TV, pay-per-view films
TV, pay-per-view films

Overview of DoubleTree by Hilton Hotel Toronto Downtown

DoubleTree by Hilton Hotel Toronto Downtown

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationToronto Eaton Centre7 min walk
  • Popular LocationUniversity of Toronto - St. George Campus17 min walk
  • Popular LocationScotiabank Arena18 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)23 min drive

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About this area

Toronto

DoubleTree by Hilton Hotel Toronto Downtown is located near the beach and in a walkable area with good shopping. Royal Alexandra Theatre and Princess of Wales Theatre are cultural highlights, and some of the area's notable landmarks include Casa Loma and The Distillery Historic District. Hockey Hall of Fame and Ripley's Aquarium of Canada are not to be missed. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's convenience for public transportation: Dundas St West at Chestnut St Stop is just steps away and Dundas St West at Bay St Stop is 3 minutes on foot.
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Popular Location

What's nearby

  • Yonge-Dundas Square - 6 min walk
  • Toronto Eaton Centre - 7 min walk
  • Art Gallery of Ontario - 9 min walk
  • University of Toronto - St. George Campus - 17 min walk
  • Scotiabank Arena - 18 min walk

Getting around

  • Dundas St West at Chestnut St Stop - 1 min walk
  • Union Station - 15 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 23 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast, lunch and dinner.

About this property

DoubleTree by Hilton Hotel Toronto Downtown

3.5-star Toronto hotel in Downtown Toronto, walk to Nathan Phillips Square
This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. All 490 rooms offer conveniences such as fridges and coffee makers, along with free WiFi, free wired Internet and TVs. Room service, premium bedding and free newspapers are among the other amenities available to guests.
DoubleTree by Hilton Hotel Toronto Downtown offers 490 forms of accommodation with laptop-compatible safes and a safe. Beds feature premium bedding. Televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CAD 20.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: CAD 22 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • 24-hour business centre
  • Conference space (12917 square feet)
  • Meeting rooms 22

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV/satellite channels
  • Films for purchase
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from February 17 2021 to August 5 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CAD 22 per person (approximately)
  • Self-parking fee: CAD 20.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel Toronto Downtown
DoubleTree Hilton Toronto Downtown
DoubleTree Toronto Downtown
Doubletree By Hilton Toronto
DoubleTree by Hilton Hotel Toronto Downtown Hotel
DoubleTree by Hilton Hotel Toronto Downtown Toronto
DoubleTree by Hilton Hotel Toronto Downtown Hotel Toronto

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 1323 out of 2536 reviews
5 - Excellent 52%
Rating 4 - Good. 878 out of 2536 reviews
4 - Good 35%
Rating 3 - Okay. 192 out of 2536 reviews
3 - Okay 8%
Rating 2 - Poor. 76 out of 2536 reviews
2 - Poor 3%
Rating 1 - Terrible. 67 out of 2536 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

2/5 Poor

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We found blood stains on one of the pillows on the bed. It really made us question the overall cleanliness of the room, especially in COVID-19 times when they are telling us everything has been cleaned and sanitized. The parking garage is under construction and we had to drive over shards of concrete to exit the parking garage when we left. Visiting Toronto for work and the hotel was super close to where I needed to be. Friendly staff.
Stayed 1 night in Jun 2021

4/5 Good

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and tidy.
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Jun 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I paid $60 for included breakfast for myself and my husband and what we received was a coffee, croissant and an apple. Completely unacceptable items for this amount of money.
Stayed 1 night in Jun 2021