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"Very clean and cozy"

"Stayed on 5 floor 533 problem with thermostat no control , bed was great tv didn’t have any streaming sites . Hotel alarm went off at 10 pm bc some selfness guest was smoking in their room . Not cool hope the guest got charged. Hotel restaurant had good food. Cobb salad excellent. After the alarm going off I will maybe get a BB next time ."

"Enjoyable"

"Was very happy with the location breath taking views, great staff, loved the outdoor hot tub and coffee and breakfast at Sudden Sally! Thx for a great first time stay in Banff!"

"I recently stayed here last week and overall, the experience was exceptional. The rooms were clean, well-maintained, and comfortable, and the amenities exceeded my expectations. The location and overall service standards were truly impressive. However, my experience at the front desk was disappointing. One of the front office guy came across as unwelcoming and uninterested. There was no smile, and responses to basic questions felt abrupt and lacking warmth"

"awesome experience"

"Friendly staff, quick check in and out. Clean room. Delicious breakfast. Nice quick pickup at airport and also friendly and helpful driver. "

"It was very nice property. Lots of amenities."

"It was a great stay. Clean."