During my spa visit some of the other guest were talking extremely loud which takes away from the atmosphere of the amazing spa. I felt staff members need to ask them to lower their voices.
The spa was disappointing. The decoration was too cold and bland. Not luxurious enough. Liked the room, bathroom was lovely too! Fabulous view.
One of the best hotel complexes in the world (together with the four hotels in the same complex). Staff are excellent - particularly those on the executive level.
The hotel was amazing from the hotel to the staff it was truly breathtaking. The staff are very attentive which made the hotel feel more like a home. Eslam at the front of house was truly amazing, very professional and really did make us feel at ease. He checked us in and arranged everything we required, ...
Everything is great, all rooms are renovated, service is superb
I’m a loyal customer of this property for almost 15 years. One of the best places in the MENA region.
Small & personal; very close to the beach and accessible by public transit. We had a great stay
Beautiful, homey, unique, white, artistic, perfect location, very kind stuffs, one on the best hotels me and my wife have ever tried.
Excellent location , very close to mall of Emirates. Friendly staff .
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