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"Room clean, staff very polite "

"​Congratulations W Dubai Hotel , ​My wife, son, and I stayed at your hotel for 6 nights for a family vacation, occupying two separate rooms (2+1 people). After the first night, we opted for a paid upgrade and moved to even more beautiful (though slightly smaller) rooms. ​In one of our rooms (where my son stayed alone), housekeeping was done perfectly every day. For the other room (the one my wife and I shared), we intentionally kept the red "Do Not Disturb" light on and hung the "No, not yet" sign to decline cleaning service. Despite this, I received a few calls on the landline asking if we needed cleaning. A day before our departure, I received a WhatsApp message asking the same thing again. When I inquired why this was being asked so persistently—clarifying that it was our choice and the room could be cleaned after we checked out—the hotel representative was incredibly sincere and professional. To apologize for the persistence, theytreated our entire family to a complimentary breakfast. I would like to thank them for this kind, sensitive gesture and their genuine care for our comfort. ​Key Highlights of Our Stay: ​Cleanliness & Ambiance : The hotel is exceptionally clean and peaceful. The sense of quality is evident in every detail. ​Beach & Service: The private beach is excellent, and the staff there are very attentive. The food and beverage menu at the beach is quite satisfying. ​Dining: There are several different restaurant concepts at the beach, each unique and won"

"Great service. Breakfast fabulous. "

"Excellent room, very clean, friendly staff but have to walk long way to use a toilet. Overall excellent "

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"Great service and amenities, good breakfast"

"Our hotel stay and service were both excellent. We would stay again.."

"Sad to leave. Incredible hotel"

"Illia checked us in by accommodating us with a lovely room and great service. The hotel’s staff are excellent with the guests, I would recommend this hotel for anyone visiting Dubai. "