Search Hotels Near Biltmore Fashion Park, Phoenix

"super friendly staff all around! water park was a hit with our daughter. Only downside was parking & construction but other than that was great! "

"It was a lovely room and the only complaint I had was that I only saw a cleaning person 1 day to empty our trash cans. We had to go to the front desk to get toilet paper. The breakfast buffet was great! "

"One elevator didn't work. It was an ok place to rest."

"Too expensive for what we got. Pool area was really nice, but the music they were playing was awful. No breakfast, and the food at the bar and grill was only fair. Beer and wine choices were bad. No coffee in the room. Police showed up looking for someone. He was hiding in our elevator. "

"Check in was quick, but front dest worker was not very warm and provided no information about what the hotel offered. Check out was better. As for the room, the room was average, but the refrigerator did not work, the water pressure in the shower was weak. "

"This was the wrost homewood i have ever stayed at. The breakfast was cold and no one kept up with restocking breakfast. There was no elevator, had to carry all our luggage up to the 4th floor. They made us wait 1 hour in the lobby saying our room wasn't ready. When we finally got to our room It was still dirty and hot ,the cooler was set to a certain temp and they would not go lower.it was a bad experience that cost me1200.00 there was broken doors and no body wash in the showers and we found a bug in the restroom, the maintenance guy just told us it wont make us itch. It wasn't a fun weekend at all. All the surfaces look like they haven't been wiped in a while,they had dust and the dishes had old food stuck on them. Also just one old pan in the kitchen. When i tried to complain, they only told me they will give me points. Like that will help the situation "

"All around it was wonderful experience "

"Gorgeous property, comfortable and large guest rooms and the kids pool is absolutely amazing. "

"Room was clean and provided the major amenities. Microwave, mini fridge, coffee maker, great. Had trouble locating the gym. "