Search Hotels Near Celebrity Theater, Phoenix

"Yes"

"Staff was friendly. Airport shuttle was perfect and easy to use. Rooms were large, clean, and comfortable. Overall would stay again if in need of a free ride to the airport!"

"Ac was noisy had to switch it off, car park was ok but hotel was quiet"

"Overall nice property. Mini fridge in room wouldn’t close completely and light in shower wasn’t functioning either. "

"Towels were very soft. Shuttle worked well to/ from airport. Staff very friendly. Rooms were very nice. Likely older motel that had been remodeled. Only negative is location- fair neighborhood. But did walk to great sea food place that was excellent"

"The carpet and the furniture could have been in better condition but I felt safe and everyone was pleasant. "

"Parking was fine. AC worked. "

"The carpet was in bad shape. It had stains all over and completely torn on the threshold between the kitchen and bedroom. The room smelled really bad. The handle inside the sliding shower door was ready to fall off. There were holes in the screen of the patio door. There was supposed to be complimentary coffee from 7-9. I went at 8:30 and it was empty. "

"Lack of communication between employees had us waiting for the free airport shuttle for over 45 minutes. Called the number provided 3 times to see where the shuttle was and why it wasn’t showing up and the desk clerk said “make sure to go to the share ride side.” Later found out the bus was going to the opposite side where the cell phone lot was. Mentioned this when checking into the hotel and were told we would be reimbursed for having to pay for uber after waiting for so long for the shuttle that never came to share ride side of pickup but never received reimbursement. Desk clerk gave email to contact for a cash refund reimbursement but never responded to email and wasn’t seen again since check in the 3 days we stayed at the hotel. The main reason I booked was specifically for the free airport shuttle and this was the first problem encountered from the hotel. Was highly disappointed from first impression but everything else turned out fine. "