Search Hotels Near Desert Botanical Garden, Phoenix

"Location was close to airport but farther away from downtown. Room was clean and comfortable. Carpets could stand to be updated or removed. Our bathroom shower door would not completely close so the water was everywhere on the floor. Parking was easy and plenty of room. Staff was excellent. "

"The front desk staff were very friendly and helpful. She changed our rooms for us ( we wanted the top floor) and recommended restaurants and how to get there. They provided free snacks and waters and coffee in the lobby. The rooms were clean and equipped with a full refrigerator, toaster, microwave, coffee maker, and washing machine! Thank you very much."

"Property in poor condition"

"Clean room. Beautiful courtyard."

"Place was great. Food. Surroundings. Staff. Dog friendly ❤️"

"The hotel was noisy. There was a couple arguing loudly in the entryway. The hotel stunk of food cooking including our room which was on the second floor. The room was poorly lit and I saw bugs in the bathroom. There was no bottled water in the room. Based on other hotel stays, I expected this. It was disappointing and I would not stay there again. "

"A+"

"The pool was good, but there were a lot of kids with balls and made it difficult to be in the pool because of all the activity with the balls. Shops nearby were wonderful and enjoyed being close to the giant stadium and the shopping malls."

"Lack of communication between employees had us waiting for the free airport shuttle for over 45 minutes. Called the number provided 3 times to see where the shuttle was and why it wasn’t showing up and the desk clerk said “make sure to go to the share ride side.” Later found out the bus was going to the opposite side where the cell phone lot was. Mentioned this when checking into the hotel and were told we would be reimbursed for having to pay for uber after waiting for so long for the shuttle that never came to share ride side of pickup but never received reimbursement. Desk clerk gave email to contact for a cash refund reimbursement but never responded to email and wasn’t seen again since check in the 3 days we stayed at the hotel. The main reason I booked was specifically for the free airport shuttle and this was the first problem encountered from the hotel. Was highly disappointed from first impression but everything else turned out fine. "