Riviera Maya All inclusive Holidays

Staff were great. Room was so comfortable. Platinum was the move. The staff at platinum was the best part.

Staff was pleasant and very fast and efficient. Check in was a bit delayed as only one check in person working making the air time about 35+min. Hotel was clean and the only issue we had was a clogged toilet during first night. The staff was called and came up within minutes to assist. Food options are all over. I would suggest visiting sister locations as this buffet seemed blended on flavor. A lot of varieties. Swim up bar was great and bartenders were fast and entertaining. Don’t forget the have men bring long pants as most of the food spots require and this was unfortunate as we only got a note about being dressed to enter and no dress shorts are allowed.

The facilities, personnel and restaurants were fabulous.

Friendly and helpful staff, spotless resort and very clean rooms. Food and amenities are excellent! Great variety of food! Offers many Fun Fit classes to stay active. Raul is an awesome instructor!

I only go to Riu on vacation for a reason -

Staff were great. Room was so comfortable. Platinum was the move. The staff at platinum was the best part.

Staff was pleasant and very fast and efficient. Check in was a bit delayed as only one check in person working making the air time about 35+min. Hotel was clean and the only issue we had was a clogged toilet during first night. The staff was called and came up within minutes to assist. Food options are all over. I would suggest visiting sister locations as this buffet seemed blended on flavor. A lot of varieties. Swim up bar was great and bartenders were fast and entertaining. Don’t forget the have men bring long pants as most of the food spots require and this was unfortunate as we only got a note about being dressed to enter and no dress shorts are allowed.

We really loved the property and had a lot of fun. The restaurants had delicious food and the breakfast buffet was delightful. We did not enjoy the dinner buffet. The pool was clean and spacious, but we wish there was more lively entertainment at the pool, or atleast music playing.

Everything was great!

Everything was great!