Riviera Maya All inclusive Holidays

Everyone there was nice the food was amazing we had a wonderful time just need to upgrade the rooms they lil outdated and have some adult activities

Timeshare heavy and if you aren’t an owner, they will do anything to get you to attend a presentation. Resort’s staff was extremely helpful, friendly and willing to go above and beyond. They even came to decorate our room for our daughter’s birthday, they made her a beautiful balloon arch, brought her a yummy slice of cake and for us a bottle of champagne. Buffet was not bad, but not great. The other two on site restaurants were good. The pools were clean and the perfect temperature. The grounds were tropical, clean and well maintained. The beach unfortunately does not look like the pictures due to erosion, but still beautiful and well maintained. Overall it was a wonderful stay.

The resort was amazing and the service is great!

The best resort for Us!!!

The resort is very kid-friendly — our kids loved the Aquazone and the foam party at the pool, and the main areas were nice. Housekeeping did a great job keeping the rooms tidy, but the buildings with the rooms still felt dated, like the décor hadn’t been touched in 15 years. The food was the biggest letdown: salty, repetitive, and not very fresh, and a few of us even felt unwell. Room service was also painfully slow — over an hour wait for things that usually come out right away. On top of that, there was little AC or fans in many spots, so it was uncomfortably hot in the restaurants. Overall, amazing for kids, but the food, dated rooms, and slow service really took away from the experience.

The best resort for Us!!!

The resort is very kid-friendly — our kids loved the Aquazone and the foam party at the pool, and the main areas were nice. Housekeeping did a great job keeping the rooms tidy, but the buildings with the rooms still felt dated, like the décor hadn’t been touched in 15 years. The food was the biggest letdown: salty, repetitive, and not very fresh, and a few of us even felt unwell. Room service was also painfully slow — over an hour wait for things that usually come out right away. On top of that, there was little AC or fans in many spots, so it was uncomfortably hot in the restaurants. Overall, amazing for kids, but the food, dated rooms, and slow service really took away from the experience.

The staff is so friendly and polite, the resort is impeccable!! Our concierge Roberto, a very helpful, pleasant person

Everyone there was nice the food was amazing we had a wonderful time just need to upgrade the rooms they lil outdated and have some adult activities

Timeshare heavy and if you aren’t an owner, they will do anything to get you to attend a presentation. Resort’s staff was extremely helpful, friendly and willing to go above and beyond. They even came to decorate our room for our daughter’s birthday, they made her a beautiful balloon arch, brought her a yummy slice of cake and for us a bottle of champagne. Buffet was not bad, but not great. The other two on site restaurants were good. The pools were clean and the perfect temperature. The grounds were tropical, clean and well maintained. The beach unfortunately does not look like the pictures due to erosion, but still beautiful and well maintained. Overall it was a wonderful stay.

The resort was amazing and the service is great!

Timeshare heavy and if you aren’t an owner, they will do anything to get you to attend a presentation. Resort’s staff was extremely helpful, friendly and willing to go above and beyond. They even came to decorate our room for our daughter’s birthday, they made her a beautiful balloon arch, brought her a yummy slice of cake and for us a bottle of champagne. Buffet was not bad, but not great. The other two on site restaurants were good. The pools were clean and the perfect temperature. The grounds were tropical, clean and well maintained. The beach unfortunately does not look like the pictures due to erosion, but still beautiful and well maintained. Overall it was a wonderful stay.

The resort was amazing and the service is great!

Everything was excellent. I gave 4 stars only because of beach towels. There were not properly washed.