Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Amazing location and facilities. Staff are amazingly pleasant, polite and extremely helpful. Some refreshment of paint and decoration would be an advantage but great place to stay.
Amazing location and facilities. Staff are amazingly pleasant, polite and extremely helpful. Some refreshment of paint and decoration would be an advantage but great place to stay.
Victoria
Reviewed November 2, 2022Reviewed November 2, 2022
Great hotel in a great location. Ultra clean, larger than average rooms for NYC, close to subway links and lots of bars and restaurants. Great staff - my new favourite NYC hotel!
Great hotel in a great location. Ultra clean, larger than average rooms for NYC, close to subway links and lots of bars and restaurants. Great staff - my new favourite NYC hotel!
Stephen
Reviewed November 12, 2026Reviewed November 12, 2026
Cozy hotel, nice styling, great rooftop bar, comfy big bed. Amazing location.
Would stay again.
Very small rooms, so not for all people.
Rooftop bar had different (less) opening hours than advertised.
Cozy hotel, nice styling, great rooftop bar, comfy big bed. Amazing location.
Would stay again.
Very small rooms, so not for all people.
Rooftop bar had different (less) opening hours than advertised.
C A
Reviewed October 22, 2024Reviewed October 22, 2024
We had a wonderful stay at this hotel. A special mention goes to James, the manager, who was incredibly helpful, thoughtful, and made us feel very welcome throughout our stay.
The hotel is also in a great location for Times Square, making it easy to explore the city and all the main attractions.
It was also great to be able to help ourselves to coffee and snacks throughout the day, which was a lovely touch and much appreciated.
Breakfast did get quite busy around 9:00 am, and the food options...
We had a wonderful stay at this hotel. A special mention goes to James, the manager, who was incredibly helpful, thoughtful, and made us feel very welcome throughout our stay.
The hotel is also in a great location for Times Square, making it easy to explore the city and all the main attractions.
It was also great to be able to help ourselves to coffee and snacks throughout the day, which was a lovely touch and much appreciated.
Breakfast did get quite busy around 9:00 am, and the food options...
Stones throw from Times Sq so perfect for a four day theatre visit. Had a 44th floor Deluxe King room, facing south, with a partial view of Times Sq. Huge windows made it bright all day, but there are effective blackout blinds at night and there’s virtually no noise. Pretty spacious for one, spotlessly clean, and the fridge for supplies rather than annoying mini bar gets a thumbs up from me. Nice big bathroom with good strong shower pressure, and - miracle of miracles - the aircon is simple to...
Stones throw from Times Sq so perfect for a four day theatre visit. Had a 44th floor Deluxe King room, facing south, with a partial view of Times Sq. Huge windows made it bright all day, but there are effective blackout blinds at night and there’s virtually no noise. Pretty spacious for one, spotlessly clean, and the fridge for supplies rather than annoying mini bar gets a thumbs up from me. Nice big bathroom with good strong shower pressure, and - miracle of miracles - the aircon is simple to...
Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.
Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.
My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .
My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .
Really nice hotel with a pleasant roof terrace and great staff; the free coffee all day was a nice touch as were the free croissants first thing. Lots of interesting food options nearby - iconic dining at: The Roxy; Bubby’s and Katz Diner were all only a short walk away. There are good transport connections via the nearby subway station and it sits in a very friendly and safe neighbourhood on the border between Chinatown and Little Italy.
Really nice hotel with a pleasant roof terrace and great staff; the free coffee all day was a nice touch as were the free croissants first thing. Lots of interesting food options nearby - iconic dining at: The Roxy; Bubby’s and Katz Diner were all only a short walk away. There are good transport connections via the nearby subway station and it sits in a very friendly and safe neighbourhood on the border between Chinatown and Little Italy.
Gary
Reviewed September 26, 2024Reviewed September 26, 2024
The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.
The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.
If I wrote about just how good this hotel is I'd need a lot more characters and you'd think they were paying me.
I've stayed in many hotels, a considerable number having more stars than the Luma, but never have I experienced somewhere I cannot fault in any respect.
The room was equipped with absolutely everything you could need (8 power sockets and 16 usb ports, 4 of each on both sides of the bed?!) it was quiet, the beds were comfortable, the bathroom spotless and there was a turndown service...
If I wrote about just how good this hotel is I'd need a lot more characters and you'd think they were paying me.
I've stayed in many hotels, a considerable number having more stars than the Luma, but never have I experienced somewhere I cannot fault in any respect.
The room was equipped with absolutely everything you could need (8 power sockets and 16 usb ports, 4 of each on both sides of the bed?!) it was quiet, the beds were comfortable, the bathroom spotless and there was a turndown service...
We arrived a little after 3pm, and had a lovely greeting from staff, but our room wasn’t ready so we had to wait.
We booked and paid through Expedia… an Empire via room with living space. Please note that the hotel does not offer this type of room. None of their Empire View rooms have the separate living room area. The Empire view rooms do give a great view of the Empire State Building but their ‘living room’ is a tiny space with a chaise and a TV. Management were excellent with us and moved us...
We arrived a little after 3pm, and had a lovely greeting from staff, but our room wasn’t ready so we had to wait.
We booked and paid through Expedia… an Empire via room with living space. Please note that the hotel does not offer this type of room. None of their Empire View rooms have the separate living room area. The Empire view rooms do give a great view of the Empire State Building but their ‘living room’ is a tiny space with a chaise and a TV. Management were excellent with us and moved us...
Karon
Reviewed September 18, 2026Reviewed September 18, 2026
Fantastic location as the hotel is close to subway station so can easily get anywhere, but it’s in a more peaceful part of town. There are loads of excellent restaurants and coffee shops around.
Our room (two double beds) was spacious, clean and comfortable.
Staff were friendly and helpful.
I would recommend and would definitely stay again.
Fantastic location as the hotel is close to subway station so can easily get anywhere, but it’s in a more peaceful part of town. There are loads of excellent restaurants and coffee shops around.
Our room (two double beds) was spacious, clean and comfortable.
Staff were friendly and helpful.
I would recommend and would definitely stay again.
Gillian
Reviewed February 26, 2025Reviewed February 26, 2025
Stayed in the king room with Times Square view, it was perfect. Huge comfortable bed, very clean and spacious. As two women it felt very secure and safe, with staff at all entrances and key card needed to access lift and extra lock on the bedroom door, which was something I was looking for.
Stayed in the king room with Times Square view, it was perfect. Huge comfortable bed, very clean and spacious. As two women it felt very secure and safe, with staff at all entrances and key card needed to access lift and extra lock on the bedroom door, which was something I was looking for.
Lisa Marie
Reviewed October 31, 2026Reviewed October 31, 2026
We had a lovely stay at this hotel. The location was great and ideal for getting around. The rooms were on the small side, but there was convenient storage space for luggage underneath the bed.
The bathroom was excellent, with a lovely shower. The staff were very welcoming and friendly when we checked in.
The hotel bar was also a real highlight – a great place to relax and enjoy a drink.
Overall, we had a really enjoyable stay and would happily recommend this hotel!
We had a lovely stay at this hotel. The location was great and ideal for getting around. The rooms were on the small side, but there was convenient storage space for luggage underneath the bed.
The bathroom was excellent, with a lovely shower. The staff were very welcoming and friendly when we checked in.
The hotel bar was also a real highlight – a great place to relax and enjoy a drink.
Overall, we had a really enjoyable stay and would happily recommend this hotel!
Benjamin David
Reviewed November 11, 2026Reviewed November 11, 2026
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