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"Great location! Excellent service"

"Originally, our stay didn't start well, the bathroom hadn't been cleaned, a big clump of hair in the shower! After speaking to a woman on reception ( 3 times) we finally spoke to the manager of the hotel, who was polite, helpful & gorgeous! He kindly upgraded us to a 1 bed suite, it was a perfect experience after the initial hiccup. Will definitely stay here again when visiting london. Beautiful room, close to the Savoy theatre, i cannot praise the helpful manager enough. We enjoyed a swim on our departure day, great little pool we thoroughly enjoyed our stay, 5 stars!"

"Great staff"

"Very nice hotel with an excellent position in front of the river Thames. You can walk almost anywhere. We had a little issue with checking onto one of the two rooms booked but this was quickly resolved by Jairo and Orlando who kindly offered us a little upgrade to compensate. Thank you to both of you. Only gripe would be that we were denied access to both bars due to having my four year old granddaughter with us. Apparently access to children is at the discretion of the manager. Being a birthday celebratory weekend we were looking forward to sampling one of their famous cocktails but alas it was not to be. "

"Lovely hotel with friendly staff"

"Staff were very helpful and attentive, rooms was modern even though on the small side for a couple. "

"Easy check in and check out process. Nice area close to the river "

"Really lovely property. Rooms are extremely quiet. Staff is attentive. It’s central to the tube and national railway. I’ll definitely stay here again. "

"Very good location "