"The parking is NOT a real amenity of the hotel - it is self-serve street parking that requires you to move your vehicle every 4 hours during the day or to park a 5 minute walk away in a more residential area.
The location was easy access to the train station and local shops and restaurants. The room was clean and the bed was comfy."
"The parking is NOT a real amenity of the hotel - it is self-serve street parking that requires you to move your vehicle every 4 hours during the day or to park a 5 minute walk away in a more residential area.
The location was easy access to the train station and local shops and restaurants. The room was clean and the bed was comfy."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We walked in and the first thing we saw was a smile, from then until the end of our stay people were smiling, staff and guests alike. What a wonderful experience made all the better by the best set of employees I have ever come across. Thank you so much.
Joe and Claire
We walked in and the first thing we saw was a smile, from then until the end of our stay people were smiling, staff and guests alike. What a wonderful experience made all the better by the best set of employees I have ever come across. Thank you so much.
Joe and Claire
Joe
Reviewed December 5, 2016Reviewed December 5, 2016
From the minute we stepped through the main entrance to the moment we reluctantly checked out our experience was one of sheer joy. The staff were so welcoming and professional . The hotel superbly appointed. The service impeccable. Firmdale know their business and give the client a memorable and thoroughly supreme experience.
From the minute we stepped through the main entrance to the moment we reluctantly checked out our experience was one of sheer joy. The staff were so welcoming and professional . The hotel superbly appointed. The service impeccable. Firmdale know their business and give the client a memorable and thoroughly supreme experience.
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Sassy
Reviewed December 20, 2016Reviewed December 20, 2016
Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...
Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...
Minas
Reviewed September 4, 2014Reviewed September 4, 2014
Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.
Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.
miam8i
Reviewed September 18, 2015Reviewed September 18, 2015
The staff are so welcoming and the property is amazing.
The garden is lovely and the room was very clean. Breakfast was excellent.
Special shoutout for Moamen who was very helpful and welcoming to us. Thank you
The staff are so welcoming and the property is amazing.
The garden is lovely and the room was very clean. Breakfast was excellent.
Special shoutout for Moamen who was very helpful and welcoming to us. Thank you
Very quirky! Beautiful building. Once you get past the fact it’s not like your usual “hotel” and the place is steeped in history and 17th/18th century architecture. Wonky floors and beautiful antique furniture. Roll top baths and old fashion toilets, but beautifully kept and very clean. Very comfortable beds with lovely white cotton bedding and soft white towels. Just be aware no showers, but shower attachment with the beautiful baths! Very attentive staff and slap bang in the middle of soho,...
Very quirky! Beautiful building. Once you get past the fact it’s not like your usual “hotel” and the place is steeped in history and 17th/18th century architecture. Wonky floors and beautiful antique furniture. Roll top baths and old fashion toilets, but beautifully kept and very clean. Very comfortable beds with lovely white cotton bedding and soft white towels. Just be aware no showers, but shower attachment with the beautiful baths! Very attentive staff and slap bang in the middle of soho,...
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
Kerensa
Reviewed November 28, 2023Reviewed November 28, 2023
Great staff. We mentined it was our anniversary on arrival at 1am (in passing) and next day returned to find a free bottle of champagne and signed card. A really nice touch.
Staff were really helpful and friendly and hotel was really great quality. A fantastic place.
Great staff. We mentined it was our anniversary on arrival at 1am (in passing) and next day returned to find a free bottle of champagne and signed card. A really nice touch.
Staff were really helpful and friendly and hotel was really great quality. A fantastic place.
Will
Reviewed October 20, 2014Reviewed October 20, 2014
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