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Top Riviera Maya Hotel Reviews
Bahia Principe Explore Tulum - Hyatt Inclusive Collection - All Inclusive
8/10 Good
"Great Resort, But It Has Lost Some of Its Hospitality Overall, we had a great stay at Bahía Príncipe. The resort is beautiful, the food was tasty, and my family enjoyed our vacation. However, having stayed here in the past, I definitely noticed a decline in the level of service. During previous visits, the staff seemed genuinely happy to welcome you. You were greeted with a cocktail, employees were attentive, and you really felt like you were there to relax and be taken care of. This time, much of that feeling was missing. It seems like the resort has moved toward more of a self-service model, with fewer staff members trying to handle a lot more. The employees who were there often seemed flustered and overwhelmed trying to keep up, so I don’t necessarily blame them. Even something as simple as waiting for a shuttle could feel like it took forever. We still had a good vacation, and there are many things to like about Bahía Príncipe, especially the food and the property itself. But compared with my previous experiences, it feels like some of the personal touches and hospitality have been replaced by cost-saving measures and a more corporate atmosphere. If I were choosing a resort again, I would probably try somewhere else that still provides that welcoming, catered-to experience you expect from an all-inclusive vacation."
Hard Rock Hotel Riviera Maya - All Inclusive
10/10 Excellent
"Outstanding vacation!!! Resort staff were nothing but excellent and very friendly and welcoming!!! Five star review…"
Barceló Maya Palace - All Inclusive
10/10 Excellent
"We loved our junior suite! Lots of room for our family of four and plenty of storage space to put away our clothes. We enjoyed the nightly shows and my twin 7 year old boys loved the pools! We would return to this hotel!"
Barceló Maya Riviera - Adults Only - All Inclusive
10/10 Excellent
"Amazing service ! Great hospitality!!!"
Hilton Tulum Riviera Maya All-Inclusive Resort
10/10 Excellent
"Miy feliz y todo exelente"
Catalonia Royal Tulum Adults Only - All Inclusive
8/10 Good
"Tout les restaurants à la carte étaient décevant vraiment. Malheureusement le buffet était meilleure.. Beaucoup d’algue pour la période d’août Très petit resort, petite piscine … pour un séjour de 1 semaine, tu fais vite le tour… Ce n’est pas un 9/10, je donne à l’hôtel un 7.8/10 Tout le personnel était parfait et très accueillant"
Barceló Maya Tropical - All Inclusive
10/10 Excellent
"Pool , food and amenities pretty good."
Occidental at Xcaret Destination - All Inclusive
10/10 Excellent
"Really enjoyed this Resort! So much to see it was quiet.. The staff were pretty good. Only downfall was some of the buffet items . But overall a good place to go!"
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
10/10 Excellent
"Had an amazing time"