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From the moment we arrived at the hotel the staff were very welcoming and friendly.Allthe staff had lots of advice to give us abd heped us anyway they could .We would highly recommend it to anyone

Lovely hotel and really friendly staff. The only downside was the poor view out of the hotel window.

The hotel was great. Breakfast had excellent choices for everyone, we stayed 4 nights and had different items every day. Location suited us very well, next to main Chinatown area, plenty of restaurants, though mostly chinese of course! Walked to some sights, and Grab very reasonable to get around further. We'd recommend, and definitely stay again.

EQ Kuala Lumpur was a fantastic hotel for our stay in the city. The place was immaculate and the staff were incredibly friendly and helpful. It's location is really good for the center of town and easy to access tourist spots. Our room was spacious and clean, with a lovely view and comfy bed. The breakfast was great and had loads of options. We also had lovely room service and enjoyed drinks at the amazing Sky51 bar, which guests can access too. Thank you!

Excellent features, lovely hotel, amazing staff, great value!

Beautiful hotel. Pool area was stunning. Staff incredibly helpful and beautiful rooms. I would love to stay here again.

I would call this Hyatt a true 5 star hotel. Magnifecent facilities and a breakfast which truely does not leave any wishes unfullfilled. The staff is realy comitted and one can feel that they love what they are doing. Only 2 things to improve dear Hyatt : Dont let guests wait till 3 pm to check in only because your rules say u can. Secondly dont insist on a ridiculously high deposit from guests who paid already advance.

Helpful and friendly staff. Great outdoor pool.

Had a wonderful stay. Couldn’t have asked for anything more. Spacious rooms with good size tv with a few English channels. Bottled water supplied every day. Dish washing liquid and cloths supplied, didn’t use the dish washer. Powder supplied for the washing machine. Taxis outside the door were very cheap. Lovely pool.

Great location, close to the MRT and LRT lines and the Petronas Towers. Located in a shopping mall this allows easy access to shopping under one roof. Fantastic for a weekend break in this amazing city.

Great location and hotel

I would highly recommend the Pavilion Hotel. Huge room with a lovely shower, fantastic pool, great breakfast and friendly staff.

What an amazing place to stay in the city of Kuala Lumpur! The staff are wonderful and nothing is too much trouble, the hotel is super clean and tidy and well located to be within walking distance to the Towers and train stations. The hotel restaurant is a really lovely place to sit and enjoy a meal or coffee overlooking views of the city below. Would recommend this place to anyone visiting KL for business or leisure !

Good location. Executive club staff & facilities recommended. Pool area excellent. Only downside is that contractors have left floors and windows in a poor state. Nasty dirty streaks on most windows and adhesive stains on tile floors makes floors look as if they are ready for a refurb. not just 6 months old. Such a shame as this is not the fault of Four Seasons.

The rooms and the surrounding areas are tidy. Also, the staff are friendly and always ready to help.

A fantastic view of the Patronas Towers and the excellent evening entertainment and food served in the Sky Bar.