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Caribbean Paradise Hotel & Spa - 5th Avenue

3.5 star property
Art Deco Playa del Carmen hotel connected to a shopping centre, steps from Quinta Avenida

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Photo gallery for Caribbean Paradise Hotel & Spa - 5th Avenue

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
City view from property
Terrace/patio
Junior Suite with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi
Bar (on property)
Located on 5th Avenue, this tranquil retreat offers relaxation and adventure. Enjoy spa services like hot stone massages and aromatherapy, then head to the outdoor pool with sun loungers and umbrellas. The staff is consistently praised for their helpfulness.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Room service
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Queen Room with Balcony

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Deluxe Queen Room with Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Egyptian cotton bed sheets
Rainfall showerhead
Private bathroom
Hairdryer
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room with Balcony

Deluxe Double Room with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Deluxe Double Room with Balcony

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Egyptian cotton bed sheets
Rainfall showerhead
Private bathroom
Hairdryer
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Poolside Double Room

Superior Poolside Double Room | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Superior Poolside Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Egyptian cotton bed sheets
Rainfall showerhead
Private bathroom
Hairdryer
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite with Balcony

Junior Suite with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Junior Suite with Balcony

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Egyptian cotton bed sheets
Rainfall showerhead
Private bathroom
Hairdryer
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite with Jacuzzi, Balcony and City Views

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Master Suite with Jacuzzi, Balcony and City Views

Highlights

Private indoor hot tub
Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Egyptian cotton bed sheets
Rainfall showerhead
Private bathroom
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Double Suite with Jacuzzi Balcony and City Views

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Master Double Suite with Jacuzzi Balcony and City Views

Highlights

Private indoor hot tub
Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Egyptian cotton bed sheets
Rainfall showerhead
Private bathroom
  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room Standard

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Room Standard

  • 269 sq ft
  • Sleeps 4

View all photos for Room Standard

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Room Standard

  • 269 sq ft
  • Sleeps 2

View all photos for Suite Junior

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Suite Junior

  • 430 sq ft
  • Sleeps 2

View all photos for Suite Master

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Suite Master

  • 484 sq ft
  • Sleeps 2

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About the area

Located near the beach, Caribbean Paradise Hotel & Spa - 5th Avenue is in Downtown Playa del Carmen neighbourhood and is connected to a shopping centre. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Playa del Carmen Main Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Spend some time exploring the area's activities, including whale watching.
Visit our Playa del Carmen travel guideOpens in a new window
Map
5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km
  • Xcaret Eco Theme Park - 12 min drive - 9.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪La Parrilla Playa - ‬2 min walk
  • ‪Aldo's - ‬2 min walk

About this property

Caribbean Paradise Hotel & Spa - 5th Avenue

Hotel remodelled in 2019 and located near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Caribbean Paradise Hotel & Spa - 5th Avenue provides an airport shuttle and a full-service spa. Treat yourself to spa services, such as aromatherapy, a body treatment or a facial. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Self-parking (surcharge), tour/ticket information and a 24-hour front desk
  • A front desk safe, multilingual staff and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Caribbean Paradise Hotel & Spa - 5th Avenue have comforts, such as premium bedding and laptop-compatible safes, in addition to amenities, such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch plasma TVs with digital channels
  • Wardrobes/cupboards and daily housekeeping

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  • Air conditioning
8.8 out of 10, Excellent, 1,522 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Secured, covered parking on site (USD 14 per day)

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2000
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - February 2019

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 2.5 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 14 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Caribbean Paradise Playa del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise
Dolce Vita Caribe Beach B&B Playa del Carmen
Koox Caribbean Paradise Hotel Playa del Carmen
Koox Caribbean Paradise Playa del Carmen
Caribbean Paradise Hotel Playa Del Carmen
Caribbean Paradise Resort And Spa
Dolce Vita Caribe Beach Playa del Carmen
Dolce Vita Caribe Beach
Dolce Vita Caribe l Carmen

Frequently asked questions

Does Caribbean Paradise Hotel & Spa - 5th Avenue have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

Is Caribbean Paradise Hotel & Spa - 5th Avenue pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caribbean Paradise Hotel & Spa - 5th Avenue?

Self-parking is available for USD 14 per day.

What time is check-in at Caribbean Paradise Hotel & Spa - 5th Avenue?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Caribbean Paradise Hotel & Spa - 5th Avenue?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Caribbean Paradise Hotel & Spa - 5th Avenue located?

Located in Downtown Playa del Carmen, this spa hotel is within a 10-minute walk of Quinta Avenida, Mamitas Beach and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are also within 6 mi (10 km).

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Caribbean Paradise Hotel & Spa - 5th Avenue Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 221 out of 760 reviews
Rating 8 - Good. 249 out of 760 reviews
Rating 6 - Okay. 157 out of 760 reviews
Rating 4 - Poor. 69 out of 760 reviews
Rating 2 - Terrible. 64 out of 760 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

SILVIA

Liked: Cleanliness, staff & service
Disliked: Amenities
Affordable, convenient, close to 5th Ave., onsite parking. Negative: You can hear the loud music from the night clubs across the street and next to the hotel
Stayed 1 night in Sep 2025

10/10 Excellent

peyton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my girlfriend stayed here for her birthday, It was a great place right on the strip next too all the fun restaurants and shops . We will definitely be back soon . Some reviews say this place isn’t the best but we didn’t mind the noise at night and the room was super cute and clean .
Stayed 2 nights in Aug 2025

10/10 Excellent

Maximiano Villarreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time staying at this property. It’s a wonderful property & we will continue to book this property for the next times we visit Playa Del Carmen. It does sit on top of a nightclub so it can be loud, the wifi can be unstable, & there is no elevator but for the rooms, location, & price it’s definitely worth it.
Stayed 4 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Aug 2025

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and economy

Very well located, right next to the mall that runs through downtiwn Playa del Carmen. Also, very economical for the location and quality of the property. Decorated in an industrial style, was a safe, quiet place to return to at the end of a hectic day
Stayed 7 nights in Jul 2025

6/10 Okay

Joris

Liked: Cleanliness
Nice clean room and very kind and helpful staff, but also noisy apartment and dirty pool.
Stayed 5 nights in Jun 2025

10/10 Excellent

Hugo A

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable.
Stayed 1 night in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute spot in the perfect location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

The hotel is pleasant, and humble, spacious & affordable with all the amenities. The pool was the highlight of our trip and of course the AC. It’s centrally located on 5th avenue with a variety of clubs in every corner. There is a club connected to the hotel so if you’re not here to party I suggest you stay somewhere else noise comes from all angles. Theres a club across the street as well. I can say we had an incredible stay the hotel is clean, communication is clear the workers are the sweetest and do everything to make you feel welcome. Definitely a must stay if you come to playa. So many delicious restaurants around and so close to the beach. 10 out of 10
Stayed 7 nights in Jun 2025

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located it had a spa , cafe , restaurants all around. Across the street was a shopping mall, at night the area was filled with people having dinner at restaurants and bars with live music. The best part was the friendly staff, Sofia and Alan were absolutely amazing !! Sofia and Alan warmed our hearts and made our stay at the hotel very memorable!!!
Stayed 1 night in May 2025

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to eat good and have fun and party!!
Stayed 5 nights in Jan 2025

8/10 Good

Robert Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice, wish the AC could stay on so we didn’t come back to a hot room each time. Staff were great, especially Jessica as she was so helpful with any questions
Stayed 5 nights in Mar 2025

2/10 Terrible

Rigoberto

Disliked: Cleanliness, amenities, property conditions & facilities
The most terrible hotel I have ever been. Dirty, ugly and disgusting. Contractors working all over with tools and construction materials. Room with concrete beds, dirty bedding, walls, bathroom. Indescribable realty. As soon as I get to the room I rented in another place. No elevator. Not recommended to any human being.
Stayed 6 nights in Jun 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place, very convenient location
Stayed 3 nights in Jun 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful staff, appreciated the ease of parking and the included breakfast vouchers - would stay again!
Stayed 1 night in Jun 2024

8/10 Good

DeAnna

Liked: Property conditions & facilities
what i thought was very unique about this property was they had various teas downstairs that were very good then when they would bring new towels they would be animals ! i also thought it was so cool that they had hammocks and chair swings part of some rooms. what i didnt enjoy very much was the bathrooms were not as clean as i wouldve felt comfortable in and sometimes i would find a few bugs but it is mexico. Definitely worth it for your money! i would not suggest a room by the pool because it is open to all the hotel so you may wake up with people swimming outside your window!!
Stayed 3 nights in May 2025

2/10 Terrible

Damon

Property is under construction and the rooms are small and you can hear other people.. it’s right next to the loudest bar on 5th.. they were drilling at 10-11pm at night and woke up my sons.. they charge 250 pesos to park your car overnight… roof is super low on the second floor also and caused me to hit my head really hard.. TV’s audio was so bad we couldn’t even hear the show.. awful
Stayed 3 nights in Jun 2025

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service
Convenient location but because of this it is noisy with loud music from surrounding bars until late. Keep in mind there is no lift!!! The spa located on the premises was very good.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a good spot everything it’s close to Quinta Avenida
Stayed 3 nights in Aug 2024

8/10 Good

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a wonderful location, right on the corner of 5th Avenue and walkable to the beach and a variety of restaurants. In turn, it can be a little noisy at the night but it didn’t really bother us. The hotel is kept very clean and the decor is charming. We had a wonderful massage at the Spa. Karen at the front desk was very nice, she helped us book our massage and taxis, she gave us information and offered us discounted buffet and beach club. We did try the buffet and it was pretty good. Overall, I would return to this location.
Stayed 3 nights in Mar 2025

8/10 Good

Osiris I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place
Stayed 7 nights in Dec 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk were really nice, great location and price. The only thing was the pool. Water even look green
Stayed 5 nights in Dec 2024

2/10 Terrible

Delia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in central location but hotel staff rude the hotel pool is dirty they dont clean it. Hotel in bad shape not good maintenance. When you check out they go check the room to make sure you didnt take anything. If your american the parking price is diffrent than being mexican. they charge you more overall i wont stay here again
Stayed 3 nights in Mar 2025

10/10 Excellent

Loriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythong was noce. well thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking distance to everything

Beautiful boutique hotel very friendly staff great location. Will be staying here again
Stayed 2 nights in Feb 2024

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