4/10 Poor
Hussein
8 Jun 2024
Disliked: Staff & service, amenities, property conditions & facilities
The rooms were very well maintained and apart from shower seals failing and allowing water to seep into other areas of bathroom there were no other faults.
Slippers replaced daily and rooms were always fresh and clean after returning from trips out.
Breakfast @the Lotus Cafe was great as well as the excutive room on the 4th floor, a hi tea option was given but food was not suffient in regards to quantity on offer and then dinner a few hours later in the Excutive Room was limited and of a poor standard.
For a short stay it is understandable but for a week and as hotel is on more expensive side I was very frustrated that at breakfast you could access the Lotus Cafe but not for dinner.
On this condition and for the daily rate the hotel charges for stays in my opinion it offers poor value for money.
If I come back to Mumbai, I will never stay @JW Marriott Juhu ever again.
Hussein
Stayed 7 nights in May 2024