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My.first choice always, extremely polite and caring staff-literally everyone

Lovely pool area staff friendly and accommodating

Wonderful old fashioned hotel and hospitality

Great stay

Clean room. Staff are friendly and helpful. Breakfast is excellent. Location is very good!!!! Everything is accessible.

The rooms are spacious very clean and comfortable. The staff are very friendly The food is excellent. It’s a great place to stay

The hotel corridors and rooms are very cold. They need to save themselves some money and make it a sensible cool temperature and not like a fridge

We had a pleasant stay at Grand West. The hotel and its amenities are of a high standard. The room and communal areas were clean and deserve a 5-star rating! The staff were friendly and helpful. We will definitely come back and stay longer on our next visit.

Perfect location for airport 10min walk from terminal 3,Staff are all very helpful and friendly good restaurant at hotel

Spacious, clean & quiet room, really nice! Great location, Intramuros & Rizal Park are within walking distance if you don’t mind a stroll, staff are really friendly & helpful, rooftop views are amazing

The room was very clean and the housekeeping staff are excellent at what they do. The breakfast was very good and I didn’t feel rushed. Aircon is very good throughout. Overall another very good stay and the hotel accommodated in my pre arrival request. Overall excellent value

Nice hotel with friendly staff and good food.

Had a great time here, staff where were very welcoming, was in a nice location on the beachfront, a lot to do and see

Good and safe location. comfortable.

Location was perfect and staff are welcoming and respectful

on arrival very quick check in staff very helpful indeed room very spacious furnished okay fully fitted kitchen always like this hotel its exellent

Good as always

Once again a great experience, reception staff excellent as with the restaurant staff so friendly, helpful and proactive Do not lose that Bayleaf your staff are your strongest asset. Keep it up . House keeping dept very helpful