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Sheraton Manila Bay

Photo gallery for Sheraton Manila Bay

Outdoor pool
Presidential Suite, 1 Bedroom, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV
Executive Suite, 1 Bedroom, Non Smoking, City View | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Presidential Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Overview of Sheraton Manila Bay

Sheraton Manila Bay

5.0 star property

4.4/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
M. Adriatico corner Gen. Malvar Streets, Manila, Manila, 1004

Explore the area

  • Popular LocationPhilippine General Hospital13 min walk
  • Popular LocationRizal Park14 min walk
  • Popular LocationU.S. Embassy16 min walk
  • AirportManila (MNL-Ninoy Aquino Intl.)25 min drive

Room options

About this area

Manila

In the entertainment district, Sheraton Manila Bay is in Malate, a neighbourhood in Manila with good shopping. National Museum of the Philippines and Cultural Center of the Philippines are cultural highlights, and some of the area's attractions include Manila Zoo and Manila Ocean Park. Consider Oasis Manila for a night out or Star City if you're travelling with kids. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Baywalk - 9 min walk
  • Pagcor Casino - 12 min walk
  • Philippine General Hospital - 13 min walk
  • Rizal Park - 14 min walk
  • U.S. Embassy - 16 min walk

Getting around

  • Manila Paco Station - 2 min drive
  • Pedro Gil LRT Station - 9 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 26 min drive

About this property

Sheraton Manila Bay

5-star luxury hotel located in Malate
A round-trip airport shuttle, a poolside bar and a terrace are just a few of the amenities provided at Sheraton Manila Bay. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature ocean views and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and limo/town car service
  • Express check-out, ATM/banking services and wedding services
  • A 24-hour front desk, a front desk safe and concierge services
  • Guest reviews say good things about the breakfast, helpful staff and proximity to shopping
Room features
All 233 rooms have comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with deep-soaking baths and baths or showers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (PHP 300 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: PHP 1350 for adults and PHP 675 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Pacific Lounge

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (4499 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Lever door handles
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 13 2022 to December 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 2175.25 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: PHP 1350 for adults and PHP 675 for children (approximately)
  • Airport shuttle fee: PHP 1265 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: PHP 300 per day
  • Rollaway bed fee: PHP 2175.25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Manila Pacific
Manila Pan Pacific
Pacific Manila
Pan Pacific Hotel Manila
Pan Pacific Manila
Pan Pacific Manila Hotel Manila
Pan Pacific Manila Hotel
Sheraton Manila Bay Hotel
Sheraton Manila Bay Manila
Sheraton Manila Bay Hotel Manila

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 562 out of 1002 reviews" "
" "5 - Excellent 56%
Rating 4 - Good. 344 out of 1002 reviews" "
" "4 - Good 34%
Rating 3 - Okay. 62 out of 1002 reviews" "
" "3 - Okay 6%
Rating 2 - Poor. 19 out of 1002 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 15 out of 1002 reviews" "
" "1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

John
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a 4 star or 5 star hotel , everything was excellent !
Stayed 3 nights in Aug 2022

4/5 Good

Marlon, RIVERSIDE
Stayed 1 night in Sep 2022

5/5 Excellent

Justina
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is beautiful..staff are courteous 💕
Stayed 1 night in Aug 2022

5/5 Excellent

Jacob
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

2/5 Poor

Resurrecion
Stayed 1 night in Aug 2022

2/5 Poor

Verified traveller
Travelled with family
Disliked: Room comfort
Sheraton hotel tries to dicourage Db\Cr card use
For incidental they persuaded my wife to deposit 2500PHD a day x4. They discouraged her by saying if you use a debit or a credit card and if you don't use it all you will not get refund the remaining balance. Due to the weather, she wind up staying at the hotel for food and snacks and consumed over a 13,000PHD by the Day 2. She was reached out by the front desk and asked her to pay for additionally incurred expenses. My wife had to go to the front desk and talked to the manager to resolve this issue.
Stayed 4 nights in Aug 2022

5/5 Excellent

Robert
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great place, highly recommend!
Stayed 1 night in Aug 2022

5/5 Excellent

beatriz
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

5/5 Excellent

Blake
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to all Manila's attractions and the hotel itself exceeded expectations, the pool and spa is great on a hot day.
Stayed 5 nights in Jul 2022

5/5 Excellent

Dianna
Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating and friendly. The facilities were very clean and comfortable.
Stayed 1 night in Jul 2022