"This Hotel does not honour the booking done through Hotels.com. In my case it was a confirmed booking and they simply refused that they didn’t have any such booking. I was appalled. I have sent the details to Hotels.com also."
"This Hotel does not honour the booking done through Hotels.com. In my case it was a confirmed booking and they simply refused that they didn’t have any such booking. I was appalled. I have sent the details to Hotels.com also."
"Spacious, clean, and functional rooms. The staff is helpful, attentive, and courteous. The location is excellent—the area has little traffic, is safe, and is set apart from the hustle and bustle of the city, yet very close to the heart of Mumbai’s historic and traditional Old Town."
"Spacious, clean, and functional rooms. The staff is helpful, attentive, and courteous. The location is excellent—the area has little traffic, is safe, and is set apart from the hustle and bustle of the city, yet very close to the heart of Mumbai’s historic and traditional Old Town."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
LOVED Everything - Location (central & sea views), Staff, Service, Rooms (Spacious, Clean & didn’t have the humid/mouldy smell like other hotels in the city), Food (Restaurant & In Room Dining staff go out of their way to ensure your food experience is great!). Rooftop bar & lounge is a great option. Spa staff & Therapists were great & professional too - treatment was amazing. Will definitely be recommending & back if i can!🙏
LOVED Everything - Location (central & sea views), Staff, Service, Rooms (Spacious, Clean & didn’t have the humid/mouldy smell like other hotels in the city), Food (Restaurant & In Room Dining staff go out of their way to ensure your food experience is great!). Rooftop bar & lounge is a great option. Spa staff & Therapists were great & professional too - treatment was amazing. Will definitely be recommending & back if i can!🙏
Sameer
Reviewed November 8, 2025Reviewed November 8, 2025
Best accommodation
At the entrance the manager i guess who is handeling front desk booking counter “Shree Mhatre” fantastic guy very polite nd corporative as well..
Best accommodation
At the entrance the manager i guess who is handeling front desk booking counter “Shree Mhatre” fantastic guy very polite nd corporative as well..
Excellent hotel. Room clean & comfortable. Staff helpful & friendly. Fabulous breakfast. Nice bar for cocktails and bar snacks. Hotel in good position for sight seeing and walking along Marine Drive. Would throughly recommend.
Excellent hotel. Room clean & comfortable. Staff helpful & friendly. Fabulous breakfast. Nice bar for cocktails and bar snacks. Hotel in good position for sight seeing and walking along Marine Drive. Would throughly recommend.
Brilliant welcome. Upgraded us. Room was very clean. Plenty of space. When we needed anything we just asked and it was done. Very good breakfast. Very little noise from the streets could be heard in the room.
Brilliant welcome. Upgraded us. Room was very clean. Plenty of space. When we needed anything we just asked and it was done. Very good breakfast. Very little noise from the streets could be heard in the room.
Annette
Reviewed February 25, 2026Reviewed February 25, 2026
Top class service at a world class hotel, there is nothing to dislike about this fabulous hotel. Thank you to all the staff at the Taj Mahal Palace Mumbai for making this trip so memorable.
Top class service at a world class hotel, there is nothing to dislike about this fabulous hotel. Thank you to all the staff at the Taj Mahal Palace Mumbai for making this trip so memorable.
The property is over 100 years old and yet it is maintained really well. Location is close to very busy area which is good. Staff are very helpful. Room was bigger than I expected. Breakfast is ok. Something in case of emergency.
The property is over 100 years old and yet it is maintained really well. Location is close to very busy area which is good. Staff are very helpful. Room was bigger than I expected. Breakfast is ok. Something in case of emergency.
Liked: Cleanness, Staff friendliness, breakfast presentation
Didn't like: Wi-Fi was down for almost all day, cookies that should have been in my room every day showed a day before my checkout. Smell within the corridor at my floor.
Liked: Cleanness, Staff friendliness, breakfast presentation
Didn't like: Wi-Fi was down for almost all day, cookies that should have been in my room every day showed a day before my checkout. Smell within the corridor at my floor.
I booked this hotel for a couple of days to spend with my parents in Mumbai. The staff were so lovely leaving us with such good memories of our few days in Mumbai. They were super helpful, very polite and dealt with any queries as soon as possible. They also made a cake and decorated the room with balloons for my mother’s birthday when I asked them for just a little something. They made a whole cake! Thank you once again to all the staff, and the desk staff! You all really made our stay nice and...
I booked this hotel for a couple of days to spend with my parents in Mumbai. The staff were so lovely leaving us with such good memories of our few days in Mumbai. They were super helpful, very polite and dealt with any queries as soon as possible. They also made a cake and decorated the room with balloons for my mother’s birthday when I asked them for just a little something. They made a whole cake! Thank you once again to all the staff, and the desk staff! You all really made our stay nice and...
Moonisha
Reviewed November 26, 2023Reviewed November 26, 2023
Check in was very smooth and efficient, and
had a early check in which was very
convenient. All the staff memebers were
very helpful and knowledgeable, especially
Prathamesh. He was very helpfully and
courteous. Would recommend.
Check in was very smooth and efficient, and
had a early check in which was very
convenient. All the staff memebers were
very helpful and knowledgeable, especially
Prathamesh. He was very helpfully and
courteous. Would recommend.
I loved the hotel, it's facilities and in general the excellent customer service. Breakfast and dinner buffets are acceptable but it could be better, few options and not really variety.
I loved the hotel, it's facilities and in general the excellent customer service. Breakfast and dinner buffets are acceptable but it could be better, few options and not really variety.