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Lancaster Gate Hotel

Photo gallery for Lancaster Gate Hotel

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Family Room | In-room safe, desk, laptop workspace, iron/ironing board
Family Room | In-room safe, desk, laptop workspace, iron/ironing board
Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Overview of Lancaster Gate Hotel

Lancaster Gate Hotel

3.0 star property

4.1/5 Very good

Top rated for staff & service (4.3/5)

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
Map
66-71 Lancaster Gate, London, England, W2 3NA

Explore the area

  • Popular LocationHyde Park7 min walk
  • Popular LocationKensington Palace12 min walk
  • Popular LocationRoyal Albert Hall17 min walk
  • AirportLondon (LHR-Heathrow)38 min drive

Room options

About this area

London

Lancaster Gate Hotel is located in London City Centre, a neighbourhood in London, and is near a metro station. Kensington Palace and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Big Ben and London Eye. Looking to enjoy an event or a match? See what's going on at Wembley Stadium or London Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central and quiet location.
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Map

What's nearby

  • Hyde Park - 7 min walk
  • Kensington Palace - 12 min walk
  • Kensington High Street - 14 min walk
  • Royal Albert Hall - 17 min walk
  • Marble Arch - 7 min drive

Getting around

  • Queensway Underground Station - 5 min walk
  • London Paddington Station - 10 min walk
  • Heathrow Airport (LHR) - 36 min drive

About this property

Lancaster Gate Hotel

3-star eco-friendly hotel refurbished in 2018 and located near Hyde Park
Lancaster Gate Hotel is located close to Marble Arch, and provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, Serpentine Restaurant, features happy hour. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), smoke-free property and a TV in the lobby
  • Concierge services, a front desk safe and 2 meeting rooms
  • Luggage storage, free newspapers and a computer station
  • Guest reviews speak highly of the breakfast and location
Room features
All guest rooms at Lancaster Gate Hotel include comforts, such as 24-hour room service and Laptop workspace, in addition to amenities, such as late-night fare and complimentary wireless Internet access. Guest reviews highly rate the overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: GBP 12.50 for adults and GBP 6.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Serpentine Restaurant

Things to do

  • Access to nearby health club

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Renovated entire property – December 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

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Policies

Check-in

94% of travellers were happy with check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: GBP 12.50 for adults and GBP 6.00 for children (approximately)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Frequently asked questions

Is Lancaster Gate Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at on 2 Oct 2022 start from ₹10,943.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lancaster Gate Hotel?

This property doesn't offer parking.

What time is check-in at Lancaster Gate Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Lancaster Gate Hotel?

Checkout is at noon. Late checkout is available for GBP 50 (subject to availability).

Where is Lancaster Gate Hotel located?

Located in London City Centre, this eco-friendly hotel is within a 15-minute walk of Hyde Park and Kensington Palace. Buckingham Palace and The British Museum are also within 3 mi (5 km). Queensway Underground Station is 5 minutes by foot and Lancaster Gate Underground Station is 6 minutes.

Can I cancel my reservation for free at Lancaster Gate Hotel and receive a full refund?

Yes, Lancaster Gate Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Lancaster Gate Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 344 out of 1001 reviews
5 - Excellent 34%
Rating 4 - Good. 484 out of 1001 reviews
4 - Good 48%
Rating 3 - Okay. 120 out of 1001 reviews
3 - Okay 12%
Rating 2 - Poor. 37 out of 1001 reviews
2 - Poor 4%
Rating 1 - Terrible. 16 out of 1001 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

3.8/5

Eco-friendliness
Write a review

5/5 Excellent

Jane
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Sep 2022

5/5 Excellent

Yee
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nearest Queensway station is quite a distance away from Lancaster Gate Hotel. It was a problem on rainy days. But good to have a nice Chinese Restaurant at the corner of Queensway Station.
Stayed 3 nights in Sep 2022

5/5 Excellent

Bruce
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that we were on the ground floor (no stairs to haul our luggage up), clean, attractive room, good service.
Stayed 2 nights in Sep 2022

3/5 Okay

Jan
Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was close to underground and train station as well as to the park and restaurants. Modest, clean accommodations. Staff could work on their customer service a bit.
Stayed 3 nights in Sep 2022

5/5 Excellent

Heather
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated and friendly helpful staff
Stayed 2 nights in Sep 2022

5/5 Excellent

Ekaterina
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in an excellent location across the street from Hyde Park and Kensington Gardens. It is 3-5 mins walk to the tube/underground. Nottingham and Oxford Street are in walking distance as well. The breakfast was nice and included all that we needed to get our day started. The room was nice not too small (good size for Europe). The staff was friendly.
Stayed 7 nights in Sep 2022

5/5 Excellent

RAQUEL
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 9 days in a double room. The room is just right not too big or small. Staff is welcoming and responds to issues promptly, rooms are kept very clean. It is close to 3 underground stations and Bus stops. I felt safe during my stay. I will use the hotel again in my next holiday.
Stayed 9 nights in Sep 2022

4/5 Good

dongqing
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fi needs to be improved.
Stayed 1 night in Sep 2022

5/5 Excellent

Stuart
Liked: Staff & service
Nice hotel
Stayed 1 night in Sep 2022

4/5 Good

Kelly
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the better hotels we have stayed in the area. All staff were very friendly and helpful. Room was a decent size and tastefully updated. Breakfast buffet was very good with choices of full English, continental, cereals, yogurt and excellent freshly baked bread. So why not five stars? Maybe we just had bad luck, but the toilet stopped working on us twice, which meant that maintenance was in there twice to try and fix it. In the end it more or less worked, but it was pretty inconvenient. Having said that, I would stay here again and recommend it.
Stayed 4 nights in Aug 2022