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London Hilton on Park Lane

5.0 star property
Luxury London hotel in London City Centre with a 24-hour fitness centre

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for London Hilton on Park Lane

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 King Bed, Business Lounge Access (Grosvenor) | Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
The price is ₹29,777
₹35,732 total
includes taxes & fees
23 Oct - 24 Oct
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Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Family Suite

Family Suite | Premium bedding, in-room safe, desk, laptop workspace

Family Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
  • 107 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Business Lounge Access (Grosvenor)

Suite, 1 King Bed, Business Lounge Access (Grosvenor) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Business Lounge Access (Grosvenor)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms | Premium bedding, in-room safe, desk, laptop workspace

Family Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Business Lounge Access | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Business Lounge Access (Park Lane)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Suite, 1 King Bed, Business Lounge Access (Park Lane)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Business Lounge Access (Clarence)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Business Lounge Access (Clarence)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 85 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Duke Of Edinburgh Suite Newly Refurb)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Duke Of Edinburgh Suite Newly Refurb)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Hypo-allergenic bedding
Blackout curtains
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access (Mayfair)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Business Lounge Access (Mayfair)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
Plasma TV
Hypo-allergenic bedding
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

View from room

Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Suite, 1 King Bed, Business Lounge Access (Mayfair)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Suite, 1 King Bed, Business Lounge Access (Mayfair)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Plasma TV
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Newly Refurbed Cambridge Suite)

Suite, 1 King Bed (Newly Refurbed Cambridge Suite) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Newly Refurbed Cambridge Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Hypo-allergenic bedding
Blackout curtains
  • 85 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, 1 King Bed, Business Lounge Access (Cosmopolitan)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Suite, 1 King Bed, Business Lounge Access (Cosmopolitan)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 85 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Newly Refurbed Coronation Suite)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Newly Refurbed Coronation Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Hypo-allergenic bedding
Blackout curtains
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Business Lounge Access (Chelsea)

Luxury Suite, Business Lounge Access (Chelsea) | Living area | Smart TV, DVD player, pay films

Luxury Suite, Business Lounge Access (Chelsea)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 85 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed

Smart TV, DVD player, pay films

Signature Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Business Lounge Access (Balmoral)

Luxury Suite, Business Lounge Access (Balmoral) | Premium bedding, in-room safe, desk, laptop workspace

Luxury Suite, Business Lounge Access (Balmoral)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Newly Refurbed Buckingham Suite)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Newly Refurbed Buckingham Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Hypo-allergenic bedding
Blackout curtains
  • 85 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Newly Refurb Kensington Suite, 27th F)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Newly Refurb Kensington Suite, 27th F)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Hypo-allergenic bedding
Blackout curtains
  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | View from room

Royal Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 125 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | Smart TV, DVD player, pay films

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 125 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Business Lounge Access (Newly Refurbed Oxford Suite)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Business Lounge Access (Newly Refurbed Oxford Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
Plasma TV
Hypo-allergenic bedding
  • 85 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, Business Lounge Access

Executive Twin Room, Business Lounge Access | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Smart TV, DVD player, pay films

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Business Lounge Access (Boutique)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Business Lounge Access (Boutique)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 82 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access (Park Lane)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Business Lounge Access (Park Lane)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
Plasma TV
Hypo-allergenic bedding
  • 27 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
22 Park Lane, London, England, W1K 1BE

What's nearby

  • Hyde Park - 3 min walk
  • Buckingham Palace - 11 min walk
  • Piccadilly Circus - 17 min walk
  • Oxford Street - 17 min walk
  • Big Ben - 4 min drive

Getting around

  • Hyde Park Corner Underground Station - 4 min walk
  • London Victoria Station - 16 min walk
  • Heathrow Airport (LHR) - 44 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬1 min walk
  • ‪Metropolitan by COMO, London - ‬1 min walk
  • ‪CUT at 45 Park Lane - ‬2 min walk
  • ‪EL&N London - Park Lane - ‬2 min walk
  • ‪Coya London - ‬3 min walk

About this property

London Hilton on Park Lane

Luxury eco-certified hotel near Hyde Park
Located close to Buckingham Palace and Oxford Street, London Hilton on Park Lane provides a free daily manager's reception, shopping on-site and a hair salon. For some rest and relaxation, visit the steam room. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to in-room WiFi (surcharge), with a speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, full breakfast (surcharge) and self-parking (surcharge)
  • Express check-out, express check-in and a lift
  • A porter/bellboy, free newspapers and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 453 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • Plasma TVs with satellite channels and DVD players
  • Wardrobes/cupboards, microwaves and free tea bags/instant coffee

Languages

Arabic, English, French, German, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 20 for 4 hours)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (GBP 12.99 per 24-hour period)

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (GBP 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: GBP 29 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Park Corner Brasserie
  • Revery Bar

Things to do

  • 24-hour gym
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • Free cot
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Handrails in stairways (90 centimetre high)
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 28 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1963
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 50 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 34 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 100.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 29 per person
  • Fee for in-room wireless Internet: GBP 12.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 20 (for 4 hours, rates may vary)
  • Fee for wireless Internet in public areas: GBP 12.99 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 50 per day
  • Pet fee: GBP 50 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Lane
Hilton Lane Hotel
Hilton Lane Hotel London Park
Hilton London Park
Hilton London Park Lane
London Hilton Park Lane
London Park Hilton
London Park Lane
London Park Lane Hilton
London Hilton Park Lane Hotel
Hilton Park Lane Hotel
London Hilton On Park Lane England
London Hilton On Park Lane Hotel London
Hilton International London
Hilton Park Lane
Hilton Hotel London
London Hilton on Park Lane Hotel
London Hilton on Park Lane London
London Hilton on Park Lane Hotel London

Frequently asked questions

Is London Hilton on Park Lane pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 34 kg per pet. There's a fee of GBP 50 per accommodation, per week. Service animals are exempt from fees.

How much does it cost to stay at London Hilton on Park Lane?

As of 26 Sept 2024, prices found for a 1-night stay for 2 adults at London Hilton on Park Lane on 23 Oct 2024 start from ₹29,776.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at London Hilton on Park Lane?

Self-parking is available for GBP 50 per day.

What time is check-in at London Hilton on Park Lane?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at London Hilton on Park Lane?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is London Hilton on Park Lane located?

Located in London City Centre, this luxury hotel is within a 15-minute walk of Hyde Park and Buckingham Palace. Harrods and Piccadilly Circus are also within 1 mi (2 km). Hyde Park Corner Underground Station is only a 4-minute walk and Green Park Underground Station is 8 minutes.

London Hilton on Park Lane Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 440 out of 1000 reviews" "
Rating 8 - Good. 327 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

JUSTIN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
View of the Park is unique
Stayed 5 nights in Sep 2024

10/10 Excellent

Arun Kumar

Stayed 4 nights in Aug 2024

10/10 Excellent

Sami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience
Stayed 1 night in Aug 2024

10/10 Excellent

Alex, Fort Lauderdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great restaurants. I would stay again.
Stayed 5 nights in Jul 2024

6/10 Okay

Mehdi

Travelled with partner
Liked: Cleanliness, amenities
We had booked a room for a special weekend getaway to go to BST Hyde park and Andrea Bocelli concert. We arrived around 1:30 pm the lady at the reception told us our room is not ready. So, we went to the hotel restaurant to have lunch. Went back at 3 pm and still room is not ready! There are people queuing at reception and ut is quite chaotic! It was unbelievable that they couldn't prepare rooms on time! After talking to the dutyt manager he finally gave us a room. I had booked this hotel hoping to have a hyde park view, instead the room had an ugly view to the back of the hotel towrds a part of London there is nothing interesting in it! The room had a balcony but the door was locked a d you couldn't get in there. Also, there was stinking smell of smoke in the room. We didn’t have time and were too tired to go and ask for another room and had to change quickly to go to the concert. Overall, the only thing I liked about the hotel was the food and the staff in the restaurant. However, I doubt if I stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excellent ,staff very friendly and efficient
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Mostafa, SAN FRANCISCO

Stayed 1 night in Jun 2024

6/10 Okay

Bryan, Oreland

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
There were a couple problems with my bathroom that didn’t get resolved in a timely fashion. These prevented me from showering after 17 hours of overnight travel. While the staff was very friendly and highly professional, there was a lack of follow up to make sure my issues were dealt with. In many ways this is a great hotel, but it just doesn’t have the level of service and quality commensurate with its cost. The manager gave me some consideration for my issues, but without seeming to understand how these fundamental functions of a living space can greatly undermine the usefulness and enjoyment of the stay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First rate, all the way around.
Stayed 7 nights in Jun 2024

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is lovely, nice breakfast, comfortable clean rooms, had a fabulous view. The only thing negative was the bath towels were taken but not replaced and had to ask twice before receiving these, so this was not good service for 5 star hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

John, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

8/10 Good

John

Travelled with family
Liked: Property conditions & facilities
Doorman very helpful
Stayed 4 nights in May 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally poor and uncaring service
Stayed 1 night in May 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jaykrishna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a convenient location. Good for business and tourism
Stayed 2 nights in May 2024

10/10 Excellent

Andrea

Stayed 2 nights in Apr 2024

10/10 Excellent

mu

Stayed 2 nights in May 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, and l had a lovely view of Hyde Park from the 16th floor. Two minor caveats: the shower drained too slowly, and everyone at reception spoke so softly that they were unintelligible. None of us could understand them, and only two of us are hard of hearing!
Stayed 2 nights in May 2024

10/10 Excellent

Ahmad

Stayed 1 night in Apr 2024