Search Hotels Near Laura Pels Theater, New York

"The hotel’s acoustics are horrible. You can hear from your room every door that opens and closes, the cleaning team, the people in the room next to you. It is not slightly noise. You can hear everything from your room as it is in your room. The rooms are clean the staff is nice Lobby can get some upgrade. But the noise from inside the hotel in your room is the reason the hotel gets low review. The worst experience on that hand. Bad for the team that probably needs to work harder to deal with patrons complains - they are very nice and accommodating but the hotel should invest in a way to eliminate the inside noise that is not screened to your room."

"It’s a nice hotel. Close to Times Square but not right in the very center you have to walk a little down but not bad at all. The lines were long to do bag checks because everyone gets there early hoping for early check in and are told the rooms aren’t ready but I wasn’t ready to be charged $6 to check each bag. They give you a $35 credit to the room to use for their on-site restaurant but the breakfast is conveniently $47ish. You’re paying 😭 the rooms were nice, not the cleanest ever in the bathroom but it was clean and acceptable. I was pleasantly surprised to get room service when I didn’t ask for it. That was nice and appreciated."

"Excellent"

"This is my favorite spot to stay in Times Square. This is a safe, clean and well located. There is a great restaurant inside, and the rooms are spacious for NYC "

"Staff was very accommodating and able to help with luggage after checking out. Parking was a little bit difficult"

"Great location and decent accommodations for the price when bundled."

"I went downstairs to have coffee, and the restaurant was not full. However, I was refused entry. The staff member told me, in a very rude manner, that the area was only for breakfast. There were no amenities available, even if I was willing to pay for them. Additionally, the towels were of very poor quality."

"No breakfast!"

"Traveled with my 2 children (6 year old and 12 year old) and husband. The room was nice and clean. The staff was really friendly and very helpful. The bellmen were great at making recommendations on where to eat and what fun stuff to do with my kids."