Search Hotels in Higley Groves, Phoenix

"I loved everything about this hotel except the beds and pillows. I wasn’t able to sleep well at all. The staff was extremely friendly. The rooms were clean and the free snacks were a nice touch. A TV in the bedroom would also be nice. After a long day, sometimes you’d rather watch tv in bed instead of the living room. "

"Water park was great but food and drink were overpriced. We never had housekeeping because they came past 5 when we needed to get ready for dinner."

"Towels were very soft. Shuttle worked well to/ from airport. Staff very friendly. Rooms were very nice. Likely older motel that had been remodeled. Only negative is location- fair neighborhood. But did walk to great sea food place that was excellent"

"The term resort should be removed from the name of the hotel. Every area needs repair and updates. The pool was murky and a shade of green. Many of the pool/lounge chairs were coming apart. As we were leaving, there was a needle and syringe in the parking spot next to us."

"Staff is very friendly and helpful. Very nice outside common areas to sit and a nice pool. "

"The sliding door was horible "

"Great accomodations"

"Room was clean but air conditioner was ineffective. Room was really old with some tiles coming out. Overall it was extremely disappointing."

"Lack of communication between employees had us waiting for the free airport shuttle for over 45 minutes. Called the number provided 3 times to see where the shuttle was and why it wasn’t showing up and the desk clerk said “make sure to go to the share ride side.” Later found out the bus was going to the opposite side where the cell phone lot was. Mentioned this when checking into the hotel and were told we would be reimbursed for having to pay for uber after waiting for so long for the shuttle that never came to share ride side of pickup but never received reimbursement. Desk clerk gave email to contact for a cash refund reimbursement but never responded to email and wasn’t seen again since check in the 3 days we stayed at the hotel. The main reason I booked was specifically for the free airport shuttle and this was the first problem encountered from the hotel. Was highly disappointed from first impression but everything else turned out fine. "