Search Hotels with Laundry Service in Hai Ba Trung

"Room was nice and very clean. Staff was very friendly and even upgrades us to a nicer room with a balcony! Great location in the Old Quarter. Would stay again in if Hanoi. "

"The staff were friendly, the breakfast selection was great and we had a wonderful stay! We notified the front desk staff about a leak at the bottom of the shower door causing some flooding near the sink but they were already aware of the issue and will be making improvements in the coming weeks. Super great to hear how quickly they responded and how proactive they are. "

"I was alone in Hanoi but the staff made me feel secure. They are very welcoming and they give you a lot of attention all trough your stay. I think that the greatest strength of this hotel is the choice of the staff. It is pleasant to have all those people smiling and ready to help.I particularly recommend Mrs Angela, so charismatic with her beautiful smile and so helpful. I loved the proximity of the hotel to the lake and the old town. They also organize good tours. I would recommend that hotel to my friends."

"Everything was perfect and the most comfortable beds ever! "

"The hotel is very nice and in a great location. The staff is wonderful. They are very friendly and accommodating. We thoroughly enjoyed our stay and highly recommended it. Oh and the spa was great. . "

"Service & staff were top notch! Rooms were a little dated but clean and spacious. Beautiful views and really liked having access to the lounge everyday."

"All of the staff, but Charlotte especially, were super friendly! We felt so welcomed - every time we arrived to a group of happy faces, a warm welcome and a chat about our day. It felt really special and I’ve never experienced this great service in any hotel before! Everything else was perfect from the room, cleanliness, food, laundry, housekeeping. I can’t fault a single thing, I highly recommend staying here if you’re in Hanoi."

"Everything about this hotel was exceptional. The staff is attentive and welcoming."

"THe room was good very clean , check in very efficient and friendly,club lounge facilities very good and excellent varity of food ."