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"Just one night stay, but staff was efficient, friendly, and accommodating. Thanks!"

"2nd stay here and just for 1 night for early flight home via T2 Heathrow .As before its very convenient from arrival via tube/car ,well signposted and then to Terminal for departure Very impressed by all staff from checkin through bar /food and drink in bar and ease of getting extension lead for cpap machine .Everyone was friendly professsional and well trained . Extension lead only available for medical device use but explained tactfully ! Bar was as before very well staffed with good staff -good choice of wines by glass and small plates -I had porkbelly pieces in spicy sauce excellent .Wimbledon final was on and excellent opportunities to watch from almost anywhere in bar . Only negative is that bar furniture eg banquettes /chairs are very tatty and look very tired -its a real jolt since rest of hotel is absolutely spanking smart -I mentioned this when we stayed in january but it does not do hotel credit !Maybe a refurb is overdue or delayed ."

"Comfiest beds ever!"

"Fine hotel with good facilities only a few minutes from T5"

"Great location"

"Was all fine "

"Very conveniently located, helpful staff, excellent amenities."

"Brief but lovely stay, helpful staff "

"Awesome for a stopover, close to Heathrow "