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Mandolay Hotel Guildford

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Mandolay Hotel Guildford

Mandolay Hotel Guildford

4 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
36 - 40 London Road, Guildford, England, GU1 2AE

Explore the area

  • Popular LocationGuildford Guildhall8 min walk
  • Popular LocationGuildford Castle11 min walk
  • Popular LocationGuildford College14 min walk
  • AirportLondon (LHR-Heathrow)39 min drive

Choose dates to view prices

About this area

Guildford

Mandolay Hotel Guildford is located in Guildford. Guildford Castle and Loseley House are local landmarks, and some of the area's attractions include Thorpe Park and Pirate Island Adventure Golf. Looking to enjoy an event or a game while in town? See what's happening at Guildford Spectrum Athletics Stadium or Top Gear Test Track.

What's nearby

  • High Street - 3 min walk
  • Abbot's Hospital - 7 min walk
  • Guildford Guildhall - 8 min walk
  • Guildford Castle - 11 min walk
  • Guildford College - 14 min walk

Getting around

  • London Road Station - 3 min walk
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • Where to eat
  • Bar – Open on selected days.

About this property

Mandolay Hotel Guildford

4-star eco-friendly hotel near University of Surrey
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a conference centre, self parking and a business centre are on-site. All 74 rooms offer free WiFi and free wired Internet, plus room service and flat-screen TVs with satellite channels. Other amenities that guests will find include coffee makers and electric kettles.
Mandolay Hotel Guildford offers 74 forms of accommodation with free newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 15.00 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee weekends 8:00 AM–10:00 AM: GBP 18.50 for adults and GBP 10.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Greek
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: GBP 30.00
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 1:30 AM (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 18.50 for adults and GBP 10.00 for children (approximately)
  • Self-parking fee: GBP 15.00 per day
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:30 AM (amount varies)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 182 out of 565 reviews
5 - Excellent 32%
Rating 4 - Good. 229 out of 565 reviews
4 - Good 41%
Rating 3 - Okay. 95 out of 565 reviews
3 - Okay 17%
Rating 2 - Poor. 40 out of 565 reviews
2 - Poor 7%
Rating 1 - Terrible. 19 out of 565 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I found the hotel too hot, we had to move rooms due to the heat in our first room. The recetionist was not clear on where the rooms were located. Parking was expensive, and I still not been emailed a receipt for my stay.
Stayed 1 night in Jul 2021

3/5 Okay

Stayed 2 nights in May 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complete shambles - like staying at Fawlty Towers. Nothing went to plan and staff were utterly hopeless
Stayed 3 nights in May 2021

2/5 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2021

4/5 Good

Stayed 1 night in Nov 2020