My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .
My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .
The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.
The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.
Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.
Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.
There is absolutely nothing bad to say about Kixby. The location is as safe as it gets,easy walking distance from Penn Station if you come in by LIRR/Airtrain from JFK(30 mins hassle free way to get into Manhattan) and the subway is 50 yards from the front door.
There are the best selection of bars,restaurants and eateries within minutes of the hotel as well as Maddison Square Garden and the Empire State Building.
All of the staff were friendly,helpful and informative,you get a free water...
There is absolutely nothing bad to say about Kixby. The location is as safe as it gets,easy walking distance from Penn Station if you come in by LIRR/Airtrain from JFK(30 mins hassle free way to get into Manhattan) and the subway is 50 yards from the front door.
There are the best selection of bars,restaurants and eateries within minutes of the hotel as well as Maddison Square Garden and the Empire State Building.
All of the staff were friendly,helpful and informative,you get a free water...
We arrived a little after 3pm, and had a lovely greeting from staff, but our room wasn’t ready so we had to wait.
We booked and paid through Expedia… an Empire via room with living space. Please note that the hotel does not offer this type of room. None of their Empire View rooms have the separate living room area. The Empire view rooms do give a great view of the Empire State Building but their ‘living room’ is a tiny space with a chaise and a TV. Management were excellent with us and moved us...
We arrived a little after 3pm, and had a lovely greeting from staff, but our room wasn’t ready so we had to wait.
We booked and paid through Expedia… an Empire via room with living space. Please note that the hotel does not offer this type of room. None of their Empire View rooms have the separate living room area. The Empire view rooms do give a great view of the Empire State Building but their ‘living room’ is a tiny space with a chaise and a TV. Management were excellent with us and moved us...
Karon
Reviewed September 18, 2026Reviewed September 18, 2026
This is a fabulous hotel in a great location for pounding the streets of NYc. So close to Penn station.
On arrival I was told about all the amenities that were included with the fee and the water and cookies were great.
The rooms are small but that is NYC! Definitely be fine for 2 people. Great bathroom
The bed was so comfortable and I slept really well and didn’t hear any noise from the streets.
A great place to stay
This is a fabulous hotel in a great location for pounding the streets of NYc. So close to Penn station.
On arrival I was told about all the amenities that were included with the fee and the water and cookies were great.
The rooms are small but that is NYC! Definitely be fine for 2 people. Great bathroom
The bed was so comfortable and I slept really well and didn’t hear any noise from the streets.
A great place to stay
Susan
Reviewed February 17, 2024Reviewed February 17, 2024
We had a lovely stay at this hotel. The location was great and ideal for getting around. The rooms were on the small side, but there was convenient storage space for luggage underneath the bed.
The bathroom was excellent, with a lovely shower. The staff were very welcoming and friendly when we checked in.
The hotel bar was also a real highlight – a great place to relax and enjoy a drink.
Overall, we had a really enjoyable stay and would happily recommend this hotel!
We had a lovely stay at this hotel. The location was great and ideal for getting around. The rooms were on the small side, but there was convenient storage space for luggage underneath the bed.
The bathroom was excellent, with a lovely shower. The staff were very welcoming and friendly when we checked in.
The hotel bar was also a real highlight – a great place to relax and enjoy a drink.
Overall, we had a really enjoyable stay and would happily recommend this hotel!
Benjamin David
Reviewed November 11, 2026Reviewed November 11, 2026
Really nice hotel with a pleasant roof terrace and great staff; the free coffee all day was a nice touch as were the free croissants first thing. Lots of interesting food options nearby - iconic dining at: The Roxy; Bubby’s and Katz Diner were all only a short walk away. There are good transport connections via the nearby subway station and it sits in a very friendly and safe neighbourhood on the border between Chinatown and Little Italy.
Really nice hotel with a pleasant roof terrace and great staff; the free coffee all day was a nice touch as were the free croissants first thing. Lots of interesting food options nearby - iconic dining at: The Roxy; Bubby’s and Katz Diner were all only a short walk away. There are good transport connections via the nearby subway station and it sits in a very friendly and safe neighbourhood on the border between Chinatown and Little Italy.
Gary
Reviewed September 26, 2024Reviewed September 26, 2024
Great location that was a block or two away from the hustle and bustle of 5th&6th Avenue. The staff were friendly and always on hand to offer guidance if needed.
Having Burgerology (bar/restaurant) attached to the hotel was a bonus. Nice ambience and good food options.
Would highly recommend.
Great location that was a block or two away from the hustle and bustle of 5th&6th Avenue. The staff were friendly and always on hand to offer guidance if needed.
Having Burgerology (bar/restaurant) attached to the hotel was a bonus. Nice ambience and good food options.
Would highly recommend.
Great location, good pricing, friendly staff. If your are looking for a comfortable and modern stay with just the basics then I don’t see any reason to complain about this hotel. A very useful option to avoid paying a fortune in the more opulent hotels. They kindly extended my checkout until 12pm for no extra charge.
Great location, good pricing, friendly staff. If your are looking for a comfortable and modern stay with just the basics then I don’t see any reason to complain about this hotel. A very useful option to avoid paying a fortune in the more opulent hotels. They kindly extended my checkout until 12pm for no extra charge.
Benjamin
Reviewed October 14, 2026Reviewed October 14, 2026
I really appreciated this hotel being my base. The staff were phenomenally friendly, welcoming and helpful. That made a big difference to me as this was my first time in NY, on a ten day trip alone. A big adventure. The mattress was firm (very important) AND there were feather pillows. Close to travel and amenities. It’s listed as three star. I see it as four star. Very good value for money.
I really appreciated this hotel being my base. The staff were phenomenally friendly, welcoming and helpful. That made a big difference to me as this was my first time in NY, on a ten day trip alone. A big adventure. The mattress was firm (very important) AND there were feather pillows. Close to travel and amenities. It’s listed as three star. I see it as four star. Very good value for money.
Jonathan
Reviewed January 27, 2024Reviewed January 27, 2024
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