"Very convenient to Grand Central, surrounded by great restaurants, easy to get to other areas of the city, and the staff was great. Good breakfast too. We will definitely stay there again."
"Very convenient to Grand Central, surrounded by great restaurants, easy to get to other areas of the city, and the staff was great. Good breakfast too. We will definitely stay there again."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The Hotel was absolutely fabulous & certainly lived up to expectations , We had a suite on the 14th floor . The Housekeeping was brilliant & the suite was extremely comfortable . The staff could not have been more professional , helpful & informative . I cannot name them all but Barbara on Reception . Sergio & Zak in the Lex Bar & as we were celebrating a birthday we booked a table in the upstairs area of the Lex Bar & had the most beautiful meal . Nicely cooked & well presented & our server...
The Hotel was absolutely fabulous & certainly lived up to expectations , We had a suite on the 14th floor . The Housekeeping was brilliant & the suite was extremely comfortable . The staff could not have been more professional , helpful & informative . I cannot name them all but Barbara on Reception . Sergio & Zak in the Lex Bar & as we were celebrating a birthday we booked a table in the upstairs area of the Lex Bar & had the most beautiful meal . Nicely cooked & well presented & our server...
Patricia
Reviewed October 10, 2026Reviewed October 10, 2026
This is an excellent, well run boutique hotel in a great area of NYC....but the overwhelming win here is the staff who cannot do enough to help - Gabby at the front desk and Gabriella at breakfast are amazing as are all the staff.
This is how you do service - great job !!
Rooms are typical NYC size, clean and well kept with all the essentials. Bed is super comfy (particularly for my old back)
We will definitely be back.
This is an excellent, well run boutique hotel in a great area of NYC....but the overwhelming win here is the staff who cannot do enough to help - Gabby at the front desk and Gabriella at breakfast are amazing as are all the staff.
This is how you do service - great job !!
Rooms are typical NYC size, clean and well kept with all the essentials. Bed is super comfy (particularly for my old back)
We will definitely be back.
Ian
Reviewed September 1, 2023Reviewed September 1, 2023
Really nice hotel with a pleasant roof terrace and great staff; the free coffee all day was a nice touch as were the free croissants first thing. Lots of interesting food options nearby - iconic dining at: The Roxy; Bubby’s and Katz Diner were all only a short walk away. There are good transport connections via the nearby subway station and it sits in a very friendly and safe neighbourhood on the border between Chinatown and Little Italy.
Really nice hotel with a pleasant roof terrace and great staff; the free coffee all day was a nice touch as were the free croissants first thing. Lots of interesting food options nearby - iconic dining at: The Roxy; Bubby’s and Katz Diner were all only a short walk away. There are good transport connections via the nearby subway station and it sits in a very friendly and safe neighbourhood on the border between Chinatown and Little Italy.
Gary
Reviewed September 26, 2024Reviewed September 26, 2024
Writing update in lobby January has proved to be a great time to see NYC and Kitano has proved to be a great place to stay very happy with all aspects but did not eat in ,too much choice close by.
Writing update in lobby January has proved to be a great time to see NYC and Kitano has proved to be a great place to stay very happy with all aspects but did not eat in ,too much choice close by.
Graham John
Reviewed January 18, 2024Reviewed January 18, 2024
Such a well situated hotel slap bang in the middle of Manhattan, walking distance to most sightseeing/tourist hubs. Room was fantastic, spacious, tea/coffee making machine, fridge which was a bonus, would 100% stay here again. 5*
Such a well situated hotel slap bang in the middle of Manhattan, walking distance to most sightseeing/tourist hubs. Room was fantastic, spacious, tea/coffee making machine, fridge which was a bonus, would 100% stay here again. 5*
John
Reviewed September 11, 2026Reviewed September 11, 2026
This hotel's location near a major transportation hub offers unparalleled convenience. A charming coffee room provides a relaxing space to unwind. Guests can also enjoy views from the outdoor area. The very comfortable accommodation is great for safety and security. This hotel comes highly recommended for a fab stay.
This hotel's location near a major transportation hub offers unparalleled convenience. A charming coffee room provides a relaxing space to unwind. Guests can also enjoy views from the outdoor area. The very comfortable accommodation is great for safety and security. This hotel comes highly recommended for a fab stay.
Amazing location. Super stylish and relaxed hotel. Great breakfast available. Lovely rooftop bar. Absolutely perfect for our stay on Manhattan. Would definitely go back and highly recommend.
Amazing location. Super stylish and relaxed hotel. Great breakfast available. Lovely rooftop bar. Absolutely perfect for our stay on Manhattan. Would definitely go back and highly recommend.
The room was clean and cleaned well every day, the room was quiet, the bed was very comfortable, the location was great, although some might feel it is a block or two too far east, the staff/team could not have been more dependable, helpful and professional- each were real gems .For the price in Manhattan it was just what I’d hoped for. Sure it does not have a lot of extra general amenities but the room was fully kitted out and it all worked and I don’t need a spa etc . Will visit again .
The room was clean and cleaned well every day, the room was quiet, the bed was very comfortable, the location was great, although some might feel it is a block or two too far east, the staff/team could not have been more dependable, helpful and professional- each were real gems .For the price in Manhattan it was just what I’d hoped for. Sure it does not have a lot of extra general amenities but the room was fully kitted out and it all worked and I don’t need a spa etc . Will visit again .
Timothy
Reviewed February 27, 2025Reviewed February 27, 2025
Hotel is in perfect spot, close to Grand Central, restaurants and fast foods. City view from my hotel room was breathtaking. Room was cleaned every day and coffee and tea pods were refilled. I would choose this hotel once again.
Hotel is in perfect spot, close to Grand Central, restaurants and fast foods. City view from my hotel room was breathtaking. Room was cleaned every day and coffee and tea pods were refilled. I would choose this hotel once again.
Marta
Reviewed November 7, 2026Reviewed November 7, 2026