Search Pet-Friendly Hotels in Downstate New York

"The hotel staff were helpful and friendly. Our room was clean and a decent size, the bed was comfortable. There was only one mirror in the room and no electrical outlets in the bathroom making it difficult to get ready to go out. The room was warm and the air conditioner was in operable so we had to open the window, which was fine and comfortably except it got stuck and when we called maintenance they never came. We weren’t able to check in until 4 and there were people with their luggage sitting and laying everywhere in the lobby, it looked like a homeless shelter. I will not stay here again. "

"First time visitor to New York City and it was a fantastic time! We got a great deal with Expedia for the Hyatt Regency and I am so glad we chose the Hyatt. The location is perfectly located right in time square and so many other staple places to visit while in NYC like Rockefeller Center, Radio City Hall, Nintendo Store, FAO Schwartz to name a few. Not to mention, we were smacked dab in the middle of the theater district, with Chicago right outside our entrance! We were also a short walks away from Central Park, Carnegie hall, so many museums and more! Back at the hotel, the staff were super friendly and helpful. Rosa greeted us and was so accommodating as only half of our party showed up the day before and was able to get us conjoined room and that really made our trip so memorable. Thank you Rosa! The cleaning staff was so kind and did a great job at getting us extra towels and straightening our rooms when needed. I didn’t catch her name but she was just awesome! The hotel was clean and offered everything you needed. The only thing I would wish they would consider is offering spring bottle water instead of Dasani because they are just horrendous but that’s just a personal preference and the bonus there is that it was complimentary. Needless to say, I would definitely pick this location again on my next visit to New York and you should too! "

"The hotel is a bit dated but kept up well. No in-room coffee is always an amenity downgrade in my book but there is a Starbucks right there. Price was right."

"My daughter and I stayed at the Sheraton Times Square for our weekend visit to the city, and I would absolutely stay there again! It was so walkable to everything we wanted to do, and I really appreciated that we were each given an included bottle of water from the hotel gift shop each day. The room was comfortable and clean, and all of the staff were very kind! The hotel was undergoing renovations during our stay, but we did not experience any noise or disruption. I hope to be able to come back to see what changes were made!"

"Bathroom was small and in need of repairs, check in wait took longer than expected, and an extra facility fee was added when I arrived. "

"I was disappointed with my stay. For a 4-star hotel, the room was very run down—peeling mirror and wallpaper, a stain on the bedspread. There was also construction outside the hotel that continued past midnight. I booked a king room but received a room with two double beds. I couldn’t reach the front desk when I needed help, and no one asked about my stay at checkout. Wouldn’t recommend this hotel to anyone."

"yes everything was perfect "