Search Business Hotels in Smithtown

"We booked a wheelchair accessible room and the women at the desk gave us a regular room on the second floor assuring us that it was the right room. It was clearly not. The second night we asked for the accessible room with a shower that my friend could use. The women again clearly seeing my friend was in a wheelchair gave us a room that was partly wheelchair accessible but was not in that it was very snug for him to be able to move around in his chair and it had a tub. This place is not somewhere i would return. The bathroom had hair in the corner. The women in the evening had an attitude and was rude. "

"Looked lovely from the outside. Room was dated. Hairdryer didn’t work and it took 30 minutes to get a replacement. Little disappointed."

"Love this place and will continue returning. Was surprised at a staff change but it was past due. Great new team."

"I did not use the laundry service. The gym was excellent. "

"Elevators dirty ,the night stand was not clean properly. For the price they charge,they do not provide absolutely nothing They charge you for water $2, breakfast $15 extra. I will never stay there again. I was at Holiday Inn the last time free breakfast ,water, Internet very good "

"Good"

"Tv remote did not work and could not connect phones to tv. Elevators were out of service. Staff was super friendly and professional. "

"No WiFi "

"It’s a beautiful property where the rooms are kept very clean. The bar and restaurant are terrific. The bar was opened until 1am on the weekends. The big downside was all the stains on chairs and couches. It looks ewww and I didn’t want to sit on any of that. Quite gross. Otherwise everything was great "