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"service was great"

"Great stay! The rooms were Extremely comfortable & clean! The staff was really friendly and helpful. This hotel offers a great price in Times Square; walk to everything because you’re in the middle of everything! I highly recommend! "

"Staff was friendly and helpful. The location can't be beat!"

"Good choice, near Time Square, Clean, Friendly Staff and a Quiet Room for a good night rest. We did miss coffee/tea available in the room however. First Hotel ever that did not provide this basic amenity. Dr. Hendrik and Sandra Venter New Zealand"

"We really enjoyed the hotel and the views "

"The location is great! The room was spacious and clean. Everything was functioning correctly, with the exception of keeping the water temperature regulated in the shower. Also, the elevators are slow! Otherwise, it's a great place ... and we would stay there again."

"Certainly! Here’s a positive hotel review based on the details you provided: ⸻ We had a great experience during our stay. The room was clean and comfortable, and the pool area was surprisingly spacious—plenty of room to relax without feeling crowded. Breakfast was a well-prepared continental style with a nice variety to start the day. The parking area was convenient and easy to access, which made coming and going stress-free. Overall, a solid stay and we’d consider returning."

"Excellent location."

"There was a drip coming under the bathroom sink that seemed pretty minor but by morning it had soaked all new folded towels on the shelf under the sink and flooded onto the bathroom floor. I went to tell the front desk because there's no phone number to call on the non working phone on the hotel room but the line was 75 people deep due to a national dance competition in town. However, later in the morning we ran into our sweet housekeeper that had seen the issue and she let us know that she contacted the engineer dept. The following day the drip leak was gone. Unfortunately, two days later it was back again. I think maybe you need to really fix the pipe in the bathroom or room #4006. Everything else we experienced was wonderful! We loved this hotel. It was Soo convenient to musicals and restaurants and tourist activities. We will definitely book here again in the future."