Hotel was beautiful and very cleaned. Front desk staff were great! Only issue I had was with the breakfast attendants, I think they were rude and not friendly at all. They just stood standing around and didn’t greet people nor offer any assistance. I also have one suggestion, on the website it should mention how the pool needs to be reserved. First day I stood there me and my kids were not able to use the pool because all hours were reserved. I had no knowledge of having to reserve pool time. Other than that everything else was great!
Hyatt Place Buffalo/Amherst
A verified traveller stayed at Hyatt Place Buffalo/Amherst
Posted 3 days ago