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DoubleTree by Hilton Rochester

4.0 star property
Upmarket hotel near Marketplace Mall

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for DoubleTree by Hilton Rochester

Exterior
Lobby
Standard, Two Double Beds | Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Reception

Reviews

8.0

Very good

Popular amenities

  • Pool
    PoolPool
  • Parking included
    Parking includedParking included
  • Bar
    BarBar
  • Free airport shuttle
    Free airport shuttleFree airport shuttle
  • Housekeeping
    HousekeepingHousekeeping
  • Room service
    Room serviceRoom service
The price is ₹13,773
Price available on 30/07/2024
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Exterior
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The price is ₹9,645
₹10,996 total
includes taxes & fees
4 Aug - 5 Aug
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About the area

Map
1111 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Marketplace Mall - 2 min drive
  • Monroe Community College - 3 min drive
  • Strong Memorial Hospital - 6 min drive
  • University of Rochester - 7 min drive
  • Rochester Institute of Technology - 8 min drive

Getting around

  • Rochester Station - 16 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 9 min drive

Restaurants

  • ‪Chick-Fil-A - ‬20 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Dairy Queen - ‬5 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Burger King - ‬5 min walk

About this property

DoubleTree by Hilton Rochester

Upscale hotel near Marketplace Mall
Located close to Tim Hortons Iceplex, DoubleTree by Hilton Rochester provides a free return airport shuttle, a free food/drink shopping service and a terrace. The on-site American cuisine restaurant, Bistro 252, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also find perks such as:
  • An indoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and motorhome/coach/lorry parking
  • A local area shuttle, express check-out and a front desk safe
  • Guest reviews give top marks for the pool and helpful staff
Room features
All 248 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5 AM to 11 PM on request
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15.50 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 252
  • Trellis Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Porter/bellhop
  • Wedding services

Business services

  • 12,480 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 15.50 for adults and from USD 8.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

Does DoubleTree by Hilton Rochester have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at DoubleTree by Hilton Rochester?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Rochester on 30 Jul 2024 start from ₹13,773.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Rochester pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Rochester?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Rochester?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Rochester?

Checkout is at 11:00 AM.

Does DoubleTree by Hilton Rochester provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 5 AM to 11 PM on request.

Where is DoubleTree by Hilton Rochester located?

Situated near the airport, this hotel is 1.3 mi (2.2 km) from Marketplace Mall and 1.6 mi (2.6 km) from Tim Hortons Iceplex. University of Rochester and Rochester Institute of Technology are also within 6 mi (10 km).

DoubleTree by Hilton Rochester Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 471 out of 1001 reviews" "
Rating 8 - Good. 271 out of 1001 reviews" "
Rating 6 - Okay. 110 out of 1001 reviews" "
Rating 4 - Poor. 82 out of 1001 reviews" "
Rating 2 - Terrible. 67 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Diana M.

Business traveller
Liked: Amenities, property conditions & facilities
Good stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Anil

Stayed 1 night in Jun 2024

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is neat, clean, safe, and quiet. A little hard to hear the front desk clerk.
Stayed 1 night in Jun 2024

8/10 Good

Lynne

Really hot in lobby bar area
Stayed 1 night in Jun 2024

8/10 Good

Glenny, Keasbey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and quiet. Convenient for a quick work trip, however, location is near highways and busy streets. Also I was placed in a room with an adjacent room. I was able to lock the door and put the latch I just felt a little anxious being that I’m a woman traveling alone. Other than that hotel was nice and quiet
Stayed 1 night in Jun 2024

4/10 Poor

Janet

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is old. They do not heat their indoor pool. Staff is friendly. And area outside of room appears nice. Rooms are small. Beds are small.
Stayed 1 night in May 2024

10/10 Excellent

brooke

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great stay! 2 nights, kids loved the pool. The indoor balcony set up is nice and the atrium is very pretty. would definitely stay again
Stayed 2 nights in May 2024

8/10 Good

Maxim

Liked: Cleanliness, staff & service
A bit worn out
Stayed 1 night in May 2024

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed my stay
Stayed 1 night in May 2024

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place felt very safe.
Stayed 2 nights in May 2024

4/10 Poor

Brenda

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Pool was.closed for maintenance.
Stayed 1 night in May 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Bernardita

Stayed 1 night in May 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities
Bathrooms were a little worn Beds very comfortable Inside balcony next to bar, very noisy
Stayed 1 night in May 2024

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Needs a lot of updating esp to rooms. Need to be much cleaner
Stayed 2 nights in May 2024

10/10 Excellent

Carlo, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Lance

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Just a super overpriced dump. If you want to charge $400 a night, let’s at least make sure the toilet flushes well the show drains, the elevator works, etc. Surprised Hilton would put their name on the place. It would be passable at $150 a night, but horrible at $400….
Stayed 2 nights in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Pohlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, front staffs are friendly. Room is cleaned except the pillowcase and bedsheets seem not changed.
Stayed 3 nights in May 2024

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness
Very noisy. They rent out the pool on weekends for birthday parties So using the pool is almost impossible. Kids running around all over the place while the parents sit at the bar. Also seems like the elevators -only 2 next to each other -seem to be the entertainment for the teenagers. Wait time is 10-15 min. while they fool around riding up and down. Breakfast at the Bistro is $16 for cold horrible food and they ran out of coffee by 9:45 am. I usually don’t write reviews but unfortunately this hotel has gotten out of control. We always stay here when in the area for business & to see relatives. Idk if I’d do it again.
Stayed 2 nights in Apr 2024

6/10 Okay

Emily

Travelled with family, Travelled with group
Liked: Staff & service
.
Stayed 2 nights in Apr 2024

8/10 Good

Katina

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Emily

Travelled with family
Standard stay, we were placed directly near the elevators which was loud in the evening when trying to sleep.
Stayed 1 night in Apr 2024

8/10 Good

Danyi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2024

10/10 Excellent

marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the decor of the property.
Stayed 1 night in Apr 2024