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DoubleTree by Hilton Rochester

Photo gallery for DoubleTree by Hilton Rochester

Exterior
Indoor pool
Indoor pool
Standard, Two Double Beds | Premium bedding, in-room safe, desk, iron/ironing board
Standard, Two Double Beds | Premium bedding, in-room safe, desk, iron/ironing board

Overview of DoubleTree by Hilton Rochester

DoubleTree by Hilton Rochester

4-star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant
Map
1111 Jefferson Rd, Rochester, NY, 14623

Explore the area

  • Popular LocationBill Gray's Regional Iceplex3 min drive
  • Popular LocationCinemark Movies 104 min drive
  • Popular LocationMarketplace Mall5 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.)11 min drive

Room options

About this area

Rochester

Located in Rochester, DoubleTree by Hilton Rochester is near the airport. Travellers who have shopping on the agenda can visit Marketplace Mall and Eastview Mall. Looking to enjoy an event or a match? See what's going on at Bill Gray's Regional Iceplex or Blue Cross Arena.

What's nearby

  • Bill Gray's Regional Iceplex - 3 min drive
  • Cinemark Movies 10 - 4 min drive
  • Marketplace Mall - 5 min drive
  • Mount Hope Cemetery - 6 min drive
  • Strong Memorial Hospital - 10 min drive

Getting around

  • Rochester Station - 16 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 11 min drive

Restaurants

  • Tully's Good Times - 10 min walk
  • Sticky Lips BBQ Juke Joint - 11 min walk
  • The King and I - 11 min walk
  • Palmer's Direct To You Market - 11 min walk
  • Sodam Korean House - 13 min walk

About this property

DoubleTree by Hilton Rochester

4-star hotel near the airport
Located close to Bill Gray's Regional Iceplex and Marketplace Mall, DoubleTree by Hilton Rochester provides a free return airport shuttle, a free food/drink shopping service and a terrace. The on-site restaurant, Bistro 252, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a free area shuttle and motorhome/coach/lorry parking
  • Express check-out, a lift and a ballroom
  • Guest reviews give good marks for the helpful staff and location
Room features
All 248 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the overall comfort rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 5 AM to 11 PM
  • Airport shuttle on request
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily: USD 14.95 for adults and USD 8.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bistro 252
  • The Atrium Lounge

Things to do

  • 24-hour fitness centre
  • Indoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Porter

Business services

  • 24-hour business centre
  • Conference space (10000 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: USD 14.95 for adults and USD 8.95 for children (approximately)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7:00 AM to 9:00 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

Does DoubleTree by Hilton Rochester have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 AM.

How much does it cost to stay at ?

As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at on 5 Feb 2023 start from ₹8,939.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Rochester pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Rochester?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Rochester?

Check-in is from 4:00 PM - anytime.

What time is check-out at DoubleTree by Hilton Rochester?

Checkout is at 11:00 AM.

Does DoubleTree by Hilton Rochester provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 5 AM to 11 PM on request.

Where is DoubleTree by Hilton Rochester located?

Situated near the airport, this hotel is within 3 mi (5 km) of Marketplace Mall, Bill Gray's Regional Iceplex and Rochester Institute of Technology. University of Rochester and Nazareth College are also within 9 mi (15 km).

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 1018 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 306 out of 1018 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 113 out of 1018 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 70 out of 1018 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 62 out of 1018 reviews" "
" "2 - Terrible 6%

8.4/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere
Stayed 1 night in Jan 2023

8/10 Good

Nita

Travelled with family
Liked: Staff & service, amenities
Close to my child’s college.
Stayed 1 night in Jan 2023

8/10 Good

RAJAI

Travelled with family
Liked: Cleanliness, staff & service
What I liked: Parking, good staff and spacious room What I did not like: Heater in room is noisy. Curtains are short and cannot close the whole window. A bit of rust in bathtub.

2/10 Terrible

Sabrina

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
It was New Year’s Eve and a kid threw up in the pool. Of course they closed and started cleaning , but would not reopen it. Also it took as an hour to check in. There was only one person working and she was there past her shift. I felt terrible for her since the check in line was out the door.
Stayed 1 night in Dec 2022

8/10 Good

Francesca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel near the airport, nice structure with the inner cortyard, trees and pool, and good restaurant, nice room, the only problem was that nobody was at the check-in area when we arrived (at 8:30 pm) and there was no bell to call the staff
Stayed 1 night in Dec 2022

8/10 Good

Cynthia, Pittsburgh

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good no Dislikes.
Stayed 1 night in Dec 2022

2/10 Terrible

Lida

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Was told complimentary parking was available once I had a ride to the airport. Not true and night auditor was nasty.

2/10 Terrible

Shirley

Travelled with family
Disliked: Property conditions & facilities
Beds

2/10 Terrible

Thelma

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My TV did not work my entire stay I called down to front Dess on two different occasions about this issue they sent engineer up he was not able to fix the problem so basically I pay for a room and couldn’t watch the TV how disappointing!
Stayed 1 night in Nov 2022

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my cookie!
Stayed 1 night in Nov 2022