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The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton

Photo gallery for The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton

Exterior
Indoor pool
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Overview of The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton

The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton

4.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
550 East Ave, Rochester, NY, 14607

Explore the area

  • Popular LocationMain Street Armory14 min walk
  • Popular LocationEastman School of Music14 min walk
  • Popular LocationStrong16 min walk
  • AirportRochester, NY (ROC-Greater Rochester Intl.)12 min drive

Room options

About this area

Rochester

The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton is located in Downtown Rochester, a neighbourhood in Rochester, and is in the entertainment district. ARTWalk and Mary Jemison Landing are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Genesee Valley Greenway State Park and Manhattan Square Park and Ice Rink. Rochester Museum and Science Center and Strasenburgh Planetarium are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snowmobiling. Guests love the hotel's central location.

What's nearby

  • Strasenburgh Planetarium - 3 min walk
  • Main Street Armory - 14 min walk
  • Eastman School of Music - 14 min walk
  • Manhattan Square Park and Ice Rink - 15 min walk
  • Strong - 16 min walk

Getting around

  • Rochester Station - 2 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 12 min drive

About this property

The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton

4-star hotel located in Downtown Rochester
Take advantage of a rooftop terrace, a garden and dry cleaning/laundry services at The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton. Treat yourself to a massage, a body treatment or a facial at Ape + Canary Spa, the on-site spa. The on-site American cuisine steakhouse, CHAR Steak and Lounge, features brunch and happy hour. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and an outdoor entertainment area.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and a ballroom
  • Outdoor furniture, a banquet hall and a reception hall
  • Guest reviews say great things about the bar and central location
Room features
All 155 rooms feature comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the size rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch LCD TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: USD 5-40 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • CHAR Steak and Lounge
  • Hatties Sushi & Cocktails

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (6100 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between USD 5 and USD 40 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Strathallan
Strathallan DoubleTree
Strathallan DoubleTree Hilton Rochester

Frequently asked questions

Does The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 1 Dec 2022, prices found for a 1-night stay for 2 adults at on 1 Jan 2023 start from ₹12,377.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton?

Self-parking is free at this property.

What time is check-in at The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton?

Checkout is at 11 AM.

Where is The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton located?

Located in Downtown Rochester, this spa hotel is 0.1 mi (0.2 km) from Rochester Museum and Science Center and 2.3 mi (3.6 km) from University of Rochester. Strasenburgh Planetarium and Park Avenue are also within 10 minutes. Rochester Station is 26 minutes by foot.

Can I cancel my reservation for free at The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton and receive a full refund?

Yes, The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton offers free cancellation on select room rates, because flexibility matters! Please refer to The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.4

Very good

Rating 10 - Excellent. 327 out of 616 reviews" "
" "10 - Excellent 53%
Rating 8 - Good. 170 out of 616 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 64 out of 616 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 35 out of 616 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 20 out of 616 reviews" "
" "2 - Terrible 3%

8.8/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Excellent

Dani
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and told Ryan at the front desk we had just driven almost 4 hours to the area for our honeymoon - he was delighted and put us in his “favorite room”. King suite on the 8th floor with two balconies. The view was breathtaking, both morning and night. Even though we are surrounded by buildings, the rustic feel really helps you enjoy any time of day. Museums, shopping, and restaurants are abundant near this hotel, it was easy to walk everywhere. Would absolutely stay again and recommend to anyone!
Stayed 3 nights in Nov 2022

10/10 Excellent

William, Wilmington
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very courteous and helpful as soon as we arrived. The Lobby and the rooms were clean and the balconies (Yes, plural, the suites have 2 balconies) offered a great view of the area. The area around the hotel is very nice and safe for walking during the day, but at night there are not many lights, so the best bet is to Uber. Overall, it was a great stay.
Stayed 2 nights in Oct 2022

6/10 Okay

Katrina
Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lobby and restaurant are beautiful. But that’s about all. Outside has some pretty flowers and a nice seasonal feel. But then you go up to your room and it’s nothing special. Across from my room there was a hole in the wall. Carpets were gross. Shower stall was falling apart.
Stayed 3 nights in Sep 2022

8/10 Good

Leslie
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent! Had a few interactions with different shifts during our stay, and everyone was extremely kind, helpful, and generous. Really exceeded our expectations. They are to be commended. The bed was absolutely divine! Pillows simply the best ever. Reason alone to stay here. The safe in the room was oddly located on top of a shelf in the closet, and very difficult to reach - not ideal. But was still happy to have use of it. The only aspect that was disappointing was the food at the bar/cocktail restaurant on the 9th floor. It was costly, uninspired, and frankly, just not very good. The tuna nacho dish was a large bowl of tasteless chips with 8 small pieces of tuna and a sauce (cheese? not sure what it was) that made no sense with either the tuna or chips. We had 4 dishes, none of which tasted particularly good, and the meal cost $99. While the view from our table on the 9th floor was lovely, the food was so disappointing that we didn't have breakfast in the hotel the following morning. But to leave the review on a positive note, our overall experience was very good, and we would return. Commendations and thanks to the staff at the front desk!
Stayed 1 night in Oct 2022

6/10 Okay

Charles
Liked: Cleanliness, staff & service, property conditions & facilities
The internet did not work in room 703 but my computer had no problems in the lobby.
Stayed 2 nights in Sep 2022

10/10 Excellent

Sandra
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and helpful staff. Restaurant delicious
Stayed 1 night in Sep 2022

10/10 Excellent

Rhonda
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Sep 2022

10/10 Excellent

Frederick
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on Monday night in August...dining room full and meals served at late as 10 pm. Was great to kick back and relax getting into town late and just go down stairs for late night dinner and drinks.
Stayed 1 night in Aug 2022

8/10 Good

Kameelah
Stayed 1 night in Aug 2022

2/10 Terrible

Mark
Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The person(s) who cleaned the room before we entered did a spectacular job! However, the place is in dire need of renovations.
Stayed 1 night in Aug 2022