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Hotel on Monroe, BW Signature Collection

2.5 star property
Travelers find a perfect home base at this Rochester retreat where morning coffee fuels adventures to nearby Main Street Armory and beyond.

Choose dates to view prices

Hotel on Monroe, BW Signature Collection is in the heart of Rochester. Guests start their day with breakfast at the coffee shop before exploring. The property offers WiFi, games, and a deli. Visitors consistently praise the attentive staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Housekeeping
The current price is ₹10,431
₹11,891 total
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

A virtual front desk provides assistance to guests

Guests are recommended to download the property's DirectKey mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets are allowed for an extra charge of USD 45 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel on Monroe, BW Signature Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 45 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel on Monroe, BW Signature Collection?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel on Monroe, BW Signature Collection on 24 May 2026 start from ₹10,431, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel on Monroe, BW Signature Collection?

Self-parking is free at this property.

What time is check-in at Hotel on Monroe, BW Signature Collection?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel on Monroe, BW Signature Collection?

Checkout is at 11:00 AM.

Where is Hotel on Monroe, BW Signature Collection located?

Located in Brighton, this hotel is 2.1 mi (3.4 km) from Erie Canal, and within 6 mi (10 km) of George Eastman Museum and Eastman School of Music. Strong and Strong Memorial Hospital are also within 6 mi (10 km).

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Reviews

Reviews

8.2

Very good

8.8

Cleanliness

7.4

Amenities

8.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 212 out of 404 reviews
Rating 8 - Good. 91 out of 404 reviews
Rating 6 - Okay. 51 out of 404 reviews
Rating 4 - Poor. 28 out of 404 reviews
Rating 2 - Terrible. 22 out of 404 reviews

Reviews

Verified

8/10 Good

Dominique

Liked: Cleanliness, property conditions & facilities
The owner is extremely accommodating and truely cars. Our dog enjoyed staying here
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities
Room was clean ansquiet
Stayed 1 night in Apr 2026
Verified

8/10 Good

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, pet friendly room.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities
Very cute motel, rooms are small but still spacious enough. Beautiful bathroom with heated toilet seats, nice on a cold night. Beds are comfortable. Easy friendly check-in. Nice location on Monroe St with all sorts of shopping and restaurants close by and easy to get to highway. Have stayed here before and will definitely stay again when in town
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in, clean room/property, many dinning/shopping options in the immediate area, pet friendly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy-to-use self-check-in after hours.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean, comfortable and up to date. Great location. Silas was very accommodating during our stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Karen michelle

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Super helpful and kind staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was everything we needed, no frills, but nice, clean, a great location and the owner and staff were exceptional.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very safe area. Clean room. Clean bathroom. Everything was great. Convenient parking.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and fixtures all brand new, minimal accomodations but comfortable for what they are. My neighbors were noisy one night but not the fault of the hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities
This is a nice little hotel. I only had 1 minor issue and the owner contacted me immediately. He was very kind and resolved it. My room was clean, has a mini fridge and the area is quiet. I will definitely stay here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

This hotel was a great find. Conveniently located near the expressways. The rooms are very clean and updated, the price was reasonable, the staff was all very friendly & accommodating. Silas, the owner, even created a "courtyard" outside our room with tables since we were staying for 2 weeks. This hotel will be our "go to" when we visit Rochester
Stayed 14 nights in Aug 2025
Verified

8/10 Good

tien-hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If price is your priority, this would be a good choice
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. The owner was very friendly and helpful!
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Tapan

Liked: Cleanliness, staff & service, amenities
Clean rooms & excellent attention to service!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly nice stay, perfect quiet location but still close to many things. Walkable and drivable. Nice new upgraded amenities.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jan

Liked: Staff & service
Disliked: Cleanliness
Nice staff, good parking and lots of restaurants nearby (by car).
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , simple layout, comfy accommodations . Fair price for the area .
Stayed 1 night in May 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is incredible. Bed comfortable and everything. A lot of thought, consideration, and effort into the renovation that absolutely paid off.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
owner is friendly and accomodating
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has updated their rooms - clean, comfortable. Location was perfect fir our trip.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Staff is very friendly and helpful. You could call at all times of the day and they were always willing to help. Room was clean and spacious. Very good bang for your buck
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. All the staff are very friendly.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is uber friendly! I will say the bottom floor can be noisy unfortunately we had really loud people at 3AM above us that was not okay. Everything else was perfect.
Stayed 1 night in Aug 2025