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Overview of Hotel Henry Urban Resort

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  • Suite

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 Queen Bed

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • City Room (Bed Type Not Guaranteed)

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed OR 2 Double Beds
    More details
  • Room, 1 King Bed

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • City Room (Bed Type Not Guaranteed)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed OR 2 Double Beds
    More details
  • Suite, 1 King Bed

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, 2 Double Beds

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 Queen Bed

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds

    4.5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Suite, Accessible

    Room amenities

    • 797 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible

    4.2/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Double Room

    Room amenities

    • Sleeps 4
    • 1 Double Bed
    More details
  • Room, 2 Double Beds, Accessible

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 2 Double Beds
    More details
4.5
Wonderful
Rating 5 - Excellent. 363 out of 559 reviews
5 - Excellent 65%
Rating 4 - Good. 135 out of 559 reviews
4 - Good 24%
Rating 3 - Okay. 35 out of 559 reviews
3 - Okay 6%
Rating 2 - Poor. 14 out of 559 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 559 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Sad face IconDisliked: Amenities
The Hotel Henry switched our reservation to another property 48 hours before our reservation. We had the reservations booked weeks in advance. Other property was fine but not what we wanted or were expecting at all.
Stayed 1 night in Feb 2021

2/5 Poor

Sad face IconDisliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2021

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities
We were told Henry hotel had a water main leak so they gave us an option for upgraded rooms at the mansion on Delaware property. The building is amazing history but the stay was horrific. Never again sorry I felt as if we were staying to give our hard worked money for a historical charity to the hotel. So many hotel negatives to list. People blaring music all night and smelling the place up yet the staff had to be told to resilve the issue. The supposed jet hot tub has no way too plug the tub so that was not happening. The shower was also quite the event to try and get a shower. The staff never even asked how our stay was when we checked out! Unbelievable for a Buffalo Ny Hotel! I have lived in Buffalo and the surrounding areas my while life and this was definitely not the type of hotel/people experience thats associates the city of Buffalo. Again amazing historical property but very poorly executed and managed hotel property!
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and hospitality ever! Kade and Jose were incredibly hospitable! Every person on staff is friendly and caring and loves what they do. Will be coming back here for years. Sad that our time there is over but we will be back in a month or so. Rooms are clean, nice and spacious. Dining area and fireplace room are romantic and ambient. The art work and decor are top notch. Again best hotel and hospitality that I have ever experienced in my life! Thank you for all that you do!
Stayed 1 night in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
Beautiful property. We will be back after Western NY reopens fully to enjoy the restaurant as well.
Stayed 1 night in Dec 2020

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