Desk staff provided storage for our bags when we arrived several hours before check-in time, then suggested a great local restaurant. They were also very helpful in recommending public transportation to areas we wanted to visit. They did a great job.
90% good, door staff and reception friendly and helpful, smiled and excellent. Restaurant good menu and high quality food let down by one guy who was a little flippant but obverall - excellent. The feel, ambiance, quality and style was all good; had a homely feel, peace and tranquility
Efficient and friendly staff. Location to downtown Vancouver is excellent.
Registration was quick and efficient.
All staff were friendly and helpful.
Housekeeping cleaned the room efficiently each day.
The hotel is lovely and we request a room there each year.