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"We have stayed here many times. Service was great when we first stayed many years ago and then it declined, last year I debated whether to come back. This year I can say that the service was very much improved. They now have an 18% service charge added to all food and beverage orders and maybe that is part of how they have retained a better staff but in any event it was much improved over the past few years and I am OK with the built in service charge if that's what fixed it. The facility has always been great, glad the service is back on track."

"All staff were incredible! Bring hoodies or sweaters for some windy cool evenings."

"Everything was great! Only stayed one night but would definitely stay longer next time. Staff were all very great!"

"Have stayed at a few all inclusives. The property was clean but the pool had a lot of sunscreen and drinks spilled in it. The staff had a hard time keeping food and dishware available for the buffet and the room was quite small for a family of 4. Otherwise, it was a nice pleasant stay and everything seemed to be in working order. The valet was great helping get taxis to various locations."

"This is my second time here and probably the last one, the food is terrible the first night I had meat that it was impossible to cut when finally I was able to get a piece the meat didn’t have any flavor, i stayed three days I had to get bananas so i didn’t go hungry the staff some of them are really nice and some of them really bad specially the ones by the pool, I was lucky to get Quinti a waiter who helped me for breakfast and lunch he really goes the extra mile, for dinner I got Yareth Roldán she was very nice and helpful "

"It was nice. No complaints at all. Very nice staff and good food. Not minor complaints - souvenirs in the store are like triple price than in the city. Some bartenders were better than others. Quality of the mixed drinks varied. I would recommend this place and come back "

"Naelly at check in was great she made it very easy to check in very friendly explain everything to us I definitely would look for her on my next visit. Love this Resort!!"

"Great staff. Wonderful experience. Coffee was icky"

"Beautiful and calm place to vacation!"