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"First things first, this hotel is NOT adults only. Various pool around the hotel, the best COLD ones were by the volleyball area. The infinity ones overlooking the beach had very hot water. Entertainment staff were the best, very friendly and engaging. Food wise.. Horrible buffet style. I was under the impression there were dinner restaurants and there was a waitlist just to find out it was buffet style. Some waiters were not the greatest as we would have to ask several times to be refilled with water. "

"We were very happy with our stay at the Krystal Grand. The property is lovely, the rooms clean and comfortable, the pools are great, and the staff are very nice. The beach is lovely for walks but it isn’t swimmable. We loved the sound of the waves crashing onto shore. Several people we met complained about the food. It isn’t bad but it isn’t 5 star dining for sure. Honestly, the prices of the 5 star resorts in the area were significantly more than the rates at the Krystal Grand when we booked and I didn’t expect 5 star dining. It was a good deal and a beautiful place to spend our family vacation."

"Very large pools so lots of space for everyone. I wish they were a little more full of water so the infinity edge had actual water going over and no ledge before it. Resort was extremely clean. Food was great especially the Italian place but the restaurants were closed some night and no warnings for when they would be closed till the day of. The room service was the worst part. I ordered at 9pm and had to go to bed just after midnight and it hadnt arrived yet. I texted on the app at 10:30 asking how long and got the response it was moments away. All my future texts didn't get a response. We got a junior suite with the swim up option and the pool was very well kept and nice to have to cool off in the evening. "

"The food was amazing! The best food we’ve had at an all inclusive report. No fighting for pool chairs. Very quiet and was not loud at all. Quivera steakhouse was delicious and staff was very attentive and professional. I would definitely go back! The only negative was on our last day our waiter at the pool was not attentive or friendly, and we had to flag him down numerous times to order food or drinks. It wasn’t busy either so not sure what hmthe issue was. It wasn’t just us having experienced this. All other staff were amazing"

"Property is in very good shape, very clean and modern rooms, pool and other places staff are friendly and efficient. Kid friendly hotel. For an all inclusive resort I always look for a Hard Rock property, the only bad thing at Los Cabos location, now they don't serve natural juices :("

"Karla was wonderful checking us in. The staff at this resort is excellent!"

"It was really nice and clean. Rooms were a tad outdated but the resort overall was beautiful! "

"Amazing staff and amazing service"

"The staff was the friendliest I have ever experienced."