Los Cabos Trip

If you are looking for a very private quiet vacation, come here in May. I was treated like royalty. I reserved an oceanfront room. And was surprised to know that I had butler service. My Butler Armando, it was very attentive. Made reservations for me every night for dinner. Check the me throughout the day. And brought me anything I needed. The rest of the staff was very hospitable. My room was kept clean daily and my refrigerator was stocked. I was able to order room service if I didn't want to go out and eat.Every aspect of the service was amazing. So many food varieties, from french to mexican to japanese italian and habachi. It was all great I love that there is an adult pool with the swim up bar. I only gave 4 stars because on a couple of days there. This pool was not kept clean and one of the days a family came in with their children with pool toys we're not asked to go to the family pool. I definitely recommend this hotel.

Staff is very friendly place is very clean. Food is good. Juice bar is the best.

Amazing property with great pools and beach for guest is awesome

The view from my room was awesome! The room was exquisite! Most of the staff were very friendly, except the poolside one. Didn't appreciate being embarrassed and alienating me from my kids because of it

The room was great, with amazing views. Room service was also great, and there were no complaints about how clean and useful the room was. The only minor thing is that it would be nice to have a humidity extractor in the bathroom. The facilities are great. The property is fairly large for walks and is stroller-accessible to all the sites. The pool temperature was great, and the staff was super nice, helpful, and friendly. They did their best to take care of our needs. One minor point is that the water was not super clean on the last day of our visit. There was some green color in the corners where the kids enter the pool, and in general, maintenance should be improved. We never saw anyone cleaning the pool after hours, which became noticeable after the 4th day. One thing I did not like was the pressure to give a sales pitch when you arrive and when you leave. From my point of view, no is no, and you should not be that pushy with customers when we already pay for our stay. That was annoying and uncomfortable, and people get mad when you say no. Please don't be that pushy. I understand it is your job, but it is ultimately a customer decision. I will for sure stay again here, the pool staff made a big difference for us as we had kids and they really were outstanding.