West River Hotels from ₹8,045

"Enjoyable"

"I have stayed here twice and this is a really great hotel to stay at. They also have breakfast which is great too. "

"The facility was excellent and friendly "

"the internet was horrible, regrigerate wobbled only had 3 wheels to stand on, microwave door handle was broken off breakfast was good mattress was great."

"Have to walk clear through the hotel through the lobby to get to the pool. No microwaves in rooms. Only 1 shared old one next to the ice machine. Room floors were dirty. Staff was extremely rude. They were horrible to deal with. Was to scared to go into the casino. Mostly non -guest were using the casino, yelling cussing, playing 3 machines at once. Men sexually harassing women. No employees to help you cash out. I would never waste my money on this place again. "

"Excellent service "

"The man working the front desk when I arrived was very friendly and helpful. He is a great part of your team. I only regret that I do not remember his name. "

"Great waterfront room with roomy balcony. Gym was nice also. Can't wait for the var and restaurants to open."

"Cleanliness was excellent. Room was comfortable. TV was old and out of date. The biggest complaint was the front desk staff. We arrived around 9:30pm and waited a good 10 minutes for anyone to appear. Then, the following morning, absolutely no one was at the front desk. Other than the lack of customer service, it was good. Also, at check in, asked front desk for a microwave and he said he'd see if they had one. Never contacted us. We had to call the front desk on a cell because the phone does not work in the room. We asked him for one and it was a different guy than at night and he made the excuse that probably they were busy at check in yesterday as to why we didn't get a microwave. We came much later than check in time so I don't know what he was talking about in order to defend the night/ evening clerk."