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"Hotel is spacious and in a great location. Will definitely stay here again"

"Yes"

"The breakfast was terrible but to be fair to the lady who was writing it, she was overwhelmed. They should have had designated at least two employees just for breakfast. Not one lady and sometimes the lady at the front desk. The trash was overflowing, they were constantly empty of coffee, napkins, silverware, milk, fruit, ect. "

"Clean an enjoyable "

"As a frequent traveler and Marriott club member, this was by far my least enjoyable experience. From the moment I arrived, the service representative who checked me in displayed an unwelcoming attitude and was neither pleasant nor helpful. I was also disappointed to find that the hotel’s snack area closed at midnight. I’m accustomed to having access to a club lounge or at least 24-hour snack options at the front desk, so this was a significant inconvenience. Additionally, the rooms were very outdated and noticeably small, which made the stay even less comfortable. Overall, this stay did not meet my expectations. Unfortunately, I would not recommend this property or choose to return. I’ve always appreciated Marriott, but this experience almost made me consider switching to Hilton."

"Really bad experience at this hotel. Hotel does not appear as it looks online. Beware before booking. Any area of the hotel outside of the actual room is old, beat up, dirty, paint chipping and smelly. Everything had a musty old smell. While the room was "ok" it lacked cleanliness. There was hair everywhere. All over the floor and in the bathroom. Lipstick on the cups in the kitchen area and on a pillowcase. The fridge handles had gunk all over them. There was a horrible smell coming from one of the cabinets in the kitchen area. We paid for a side ocean view and what we had was a dumpster view. Trash dumpsters were emptied before 7 am waking the whole family up. There was a constant drip of water onto our balcony, but it was not raining. This made the balcony unusable since everything was always wet (yuk). Pool area was dirty, water was cloudy and not clear, my kids didn't even like swimming in it. There was paint chipping off the walls in our bathroom and a big wet/repair spot in the ceiling of the bedroom. The staff were not helpful in fixing any of the issues or helping customers. The whole stay was very unpleasant and we couldn't wait to check out and leave. Would never return and encourage anyone looking at this hotel to keep looking. One of the worst hotels I have ever stayed at. "

"Perfect location for a visit to downtown silver spring. Clean & quiet updated rooms with Comfy beds.our room was directly across from the elevator and we weren’t disturbed once all weekend. I think the room needs a microwave "

"This trip I gave 3 stars because I did not like being woken up at 12 AM by an emergency fire alarm and having to vacate and use stairs from the 6th floor with a sprained ankle. While others were rushing from a packed hotel trying to get out of the building. No fault to their own but I think the fire escape plan should be a bit better for such a large hotel. I get emergencies happen. And luckily it was not a fire and everyone was safe. But it was definitely chaos. Think they should definitely look in to their alarm system and do an update. The night prior the alarm for their garage kept going on and off for hours. We always stay at the Grand Hotel and love the location, friendly staff. The beds are comfortable and over all cleanly. The food quality & options could definitely be better for the price. We have not had good experiences with the food. The coffee drinks at Java have been really good! Pepperoni pizza is good! Rest of the food was not too good. But over all compared to other hotels this is definitely one of our favorites and can’t wait to return ❤️. "

"Everybody was so nice. They let us check in early. Friendly staff. Food was great. The service overall was excellent. Definitely recommend. "