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"Bathroom had a slight smell of waste."

"Excellent value for very large 3 person room. Ive stayed before and always find this place a bit strange. Evening food options are limited. Reception staff could do with being more welcoming."

"All great"

"Excellent central location 10min walk to restaurants bars and shopping at the bullring. 10mins in the opposite direction is gas street basin, Utilita arena, sea life, restaurants and nightlife. Perfect location."

"Great place"

"It was just what was required, close enough to the centre and reasonably priced."

"They have a few activities, but the times are awfully placed, with the pool open at 9-10 or 4-5. The breakfast is £15 person and the food was tasteless and bland. The golf course was busy and slow moving, the driving range wasn't open past 6pm. The staff didn't seem to know any info on other parts of the hotel. However, the room was nice, there was lots of channels on the TV and the beds were decently comfy."

"Fantastic location for city centre and Bullring area"

"We had a lovely stay and overall a fantastic experience. The hotel was clean, well presented, and had a really welcoming atmosphere. Our room was comfortable and had everything we needed for a relaxing stay. The breakfast buffet was amazing, with a great variety of fresh options to suit everyone – a perfect start to the day. The staff throughout the hotel were warm, friendly, and always happy to help, which really made a difference. The location is excellent, right by the NEC and very close to Birmingham Airport. We visited the Gladiator Experience at the NEC, which was so easy to reach on foot in under 10 minutes – super convenient. A special mention to Karisma, who served us food and drinks at the bar on Friday evening, even towards the end of her shift. She was incredibly friendly, attentive, and made us feel so welcome. Her positive attitude and excellent service really stood out. Thank you to the whole team – we would definitely stay again and highly recommend it to others!"