COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Sheraton Vancouver Guildford Hotel

Photo gallery

Featured image
Outdoor pool
1 bedroom, premium bedding, pillow-top beds, in-room safe
1 bedroom, premium bedding, pillow-top beds, in-room safe
1 bedroom, premium bedding, pillow-top beds, in-room safe

Overview of Sheraton Vancouver Guildford Hotel

Sheraton Vancouver Guildford Hotel

4 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

  • Popular LocationGuilford Town Centre7 min walk
  • Popular LocationHolland Park8 min drive
  • Popular LocationCentral City Shopping Centre8 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)43 min drive

Choose dates to view prices

About this area

Surrey

Located in Surrey's Guildford neighbourhood, Sheraton Vancouver Guildford Hotel is in the business district. Shoppers can check out Coquitlam Centre, while everyone can enjoy the natural beauty of Holland Park and White Rock Beach. Looking to enjoy an event or a game while in town? See what's happening at Langley Event Center or Cloverdale Fairgrounds. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and rock climbing nearby.
Popular Location

What's nearby

  • Guilford Town Centre - 7 min walk
  • Guildford Golf and Country Club - 5 min drive
  • Bear Creek Park - 7 min drive
  • Holland Park - 8 min drive
  • Central City Shopping Centre - 8 min drive

Getting around

  • Gateway Station - 5 min drive
  • Coquitlam Central Station - 11 min drive
  • Vancouver International Airport (YVR) - 43 min drive

Restaurants

  • Where to eat
  • MiXT Restaurant & Lounge – Restaurant with a bar offering American cuisine. Serves breakfast, lunch and dinner daily.

About this property

Sheraton Vancouver Guildford Hotel

Eco-friendly Surrey hotel in Guildford with full-service spa
This smoke-free hotel features a full-service spa, a restaurant and an outdoor pool. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. All 279 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include sitting areas and fridges. Other amenities available to guests include 24-hour room service, WiFi and satellite TV. Housekeeping is available on request.
Sheraton Vancouver Guildford Hotel offers 279 forms of accommodation with laptop-compatible safes and complimentary bottles of water. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay-per-view films and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sueno Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a spa tub.

The spa is open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 15 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • Off-site parking available (CAD 35 per day)
  • Free local area shuttle up to 10 km

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 19-28 for adults and CAD 9.5-14 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Korean
  • Russian

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5452 square feet of space)
  • Meeting rooms 14

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open selected days
  • Hot tub
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Lever door handles
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • Netflix
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs welcome
2 per room (up to 36.28 lbs/16 kg)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 19 and CAD 28 for adults, and CAD 9.5 and CAD 14 for children (approximately)
  • Fee for in-room wireless Internet: CAD 9.95 per day (rates may vary)
  • Self-parking fee: CAD 15 per day (in/out privileges)
  • Nearby parking fee: CAD 35 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Guildford Sheraton
Sheraton Guildford
Sheraton Guildford Vancouver
Sheraton Vancouver Guildford
Sheraton Vancouver Guildford Hotel
Sheraton Vancouver Guildford Hotel Surrey
Sheraton Vancouver Guildford Surrey
Vancouver Guildford Hotel
Vancouver Sheraton Guildford
Vancouver Sheraton Guildford Hotel
Sheraton Surrey
Surrey Sheraton
Sheraton Vancouver Guildford
Sheraton Vancouver Guildford Hotel Hotel
Sheraton Vancouver Guildford Hotel Surrey
Sheraton Vancouver Guildford Hotel Hotel Surrey

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 455 out of 988 reviews
5 - Excellent 46%
Rating 4 - Good. 339 out of 988 reviews
4 - Good 34%
Rating 3 - Okay. 98 out of 988 reviews
3 - Okay 10%
Rating 2 - Poor. 47 out of 988 reviews
2 - Poor 5%
Rating 1 - Terrible. 49 out of 988 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful. Very helpful. Our dog had to stay with us a few nights and they were very accommodating.
Stayed 14 nights in Jun 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I didn't like paying for breakfast, being told I would have to pay again for hot breakfast (I'd rather have just paid 20 up front the pay 10 and be told I had to pay another 10), and each time I went for breakfast the staff would cut back how much we got. By the end of the stay for my ten bucks I got an apple juice, a yogurt and half a pastry. I could have gotten more just going elsewhere.
Stayed 3 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent condition and very courteous staff
Stayed 3 nights in May 2021

1/5 Terrible

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Our room wasn't ready. There were no towels, and all of the electronics were stuffed in a drawer. It was basically a big empty room. It felt empty, uninviting, and generally awful. Staff don't care about much, the kid that brought us towels handled them without gloves, upon checkout the staff couldn't give a clear answer about why our room was the way it was, or what they could do for us to smooth out the experience.
Stayed 1 night in May 2021