Family Suite provides everything that you need. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
Free self-parking
Smoke-free property
Room features
All guest rooms at Family Suite boast comforts, such as heated floors, as well as
Other amenities include:
Shower/bath combinations and soap
Heated floors and heating
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Accessibility
No lift
Smooth flooring in room
More
Smoke-free property
Room amenities
Bathroom
Shower/bathtub combination
Soap
Toilet paper
Towels provided
More
Heated floor
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 2:30 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
The property charges 2 per cent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; your host will greet you
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 000165652
We should mention
This property does not have any lifts
Property is also known as
Family Suite Surrey
Family Suite Bed & breakfast
Family Suite Bed & breakfast Surrey
Frequently asked questions
Is Family Suite pet-friendly?
No, pets are not allowed at this property.
How much is parking at Family Suite?
Self-parking is free at this property.
What time is check-in at Family Suite?
Check-in start time: 2:30 PM; check-in end time: 11:00 PM.
What time is check-out at Family Suite?
Checkout is at 11:00 AM.
Where is Family Suite located?
Situated in Surrey, this bed & breakfast is within a 15-minute walk of Bear Creek Park and Surrey Arts Centre. Holland Park and Central City Shopping Centre are also within 3 miles (5 km).
Family Suite Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
To start we chose to reserve now, pay later feature but yet my card was charged instantly. This stopped me from being able to print a receipt and caused some confusion. The suite was filthy and the television didn’t work, no plug for the tub and all around disappointing experience. When contacted the manager he did nothing to rectify the situation, instead asked us to purchase a new remote and he would pay for it. The home wasn’t even swept, never mind being mopped or wiped down. Awful experience and I wouldn’t stay with this property again.
Traveled with family, had a great stay at this property and owners were quick to respond to requests. However, the bunk mattresses and TV requires upgrades, other than that we had a lovely stay 😀
Oluwadare
Stayed 4 nights in Jun 2024
2/10 Terrible
Jenny
16 Jun 2024
Disliked: Property conditions & facilities
Avoid this place.
I should have listened to those negative reviews. We were given room B2 and I wonder why they opened it up for business.
I hope Expedia will do routine check and raise their standards in posting AirBnb/hotels in their Apps.
I did not receive the information about checking in from the host. I had to call them to get it. Not having ample parking was an issue too. The beds and pillows were not comfortable at all. The walls were thin amd you could hear people in other rooms talking.
Be careful if you book as “pay later” it’s a scam.
Great potential, but very poorly maintained and cleaned. The place desperately needs some TLC and a thorough deep cleaning.
For a rental suite it is not well cared for. REALLY did not appreciate how i booked it on a “reserve now, pay later” basis with the “knowledge of what said was a good cancellation policy and turned out to be a complete lie. I was charged in full immediately and was unable to cancel without loosing half of my money. Kept the reservation purely out of a refusal to give them my money for nothing. Would not stay again based solely on that dishonesty.
Dawn
Stayed 1 night in Apr 2024
8/10 Good
Adam
Travelled with family
1 Apr 2024
Liked: Room comfort
Good.
Overall they stay was good. The walls between the two units are thin and we could easily hear the other guests with their kids and I’m sure visversa. (Not a huge deal). The kitchen requires more cook ware such as frying pans and pots. Not a lot there to cook for a family of four plus a grandparent. Lots of hot water and the pressure was great. The bathroom has some moisture build up on the walls(not a big deal). Did however find a silver fish one morning but didn’t see anymore so don’t know if it was a one off or not. Access to the suite was easy. The community seemed nice a safe. Was pretty quite considering a fireball down the street.