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"Access roads unkept. "

"Was a family vacation for 7 ages 45-13 and everyone had a great experience "

"Our stay at Hacienda Encantada Resort in Cabo was absolutely unforgettable, and a huge part of that is thanks to the outstanding customer service provided by Alejandro C. and Luis C. From the moment we arrived, both Alejandro and Luis went above and beyond to ensure our every need was met. They were incredibly hospitable, genuinely personable, and always professional. Whether it was helping us navigate the resort, assisting with special requests, or simply checking in to make sure we were comfortable, their warmth and attention to detail made a lasting impression. It’s not often you find staff who treat guests like family while maintaining the highest level of professionalism. Alejandro and Luis truly elevated our experience and are a perfect example of the exceptional service that makes this resort stand out. We can’t wait to return, and we hope to see both of them again on our next visit. Thank you for making our Cabo trip so special!"

"Outstanding property with attention to details . Very neat and clean ! "

"Service was excellent. Great food options. Very clean and attentive and responsive to our needs. "

"Even though the staff at this beautiful resort attended to us with unlimited warmth and attentiveness, the lively music did not quite match our expectations of entertainment. As we, along with other guests, tried to revel in the vibrant atmosphere of the bars and dance under the starry sky, we found ourselves leaving early due to the lackluster melodies that failed to ignite our enthusiasm. This disillusionment was particularly evident in the pool and bar area. However, our evening took a delightful turn when, after the DJ finished his set, a fellow visitor with portable speakers sparked a spontaneous dance frenzy, allowing us to enjoy the night dancing to our favorite tunes with renewed energy and joy. "

"Hermosa, súper buen servicio del personal, muy limpia , tranquila . "

"BEAUTIFUL AND STAFF WAS AMAZING!"

"Great staff! "