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"The pools were very nice but the water needs to be fuller so that it reaches the pool filters to help keep it clean. Also water needs to be full so that it goes over the infinity areas. They need a falconer to help keep away all the birds such as seagulls and pigeons as there is to many of them. We shared this idea with Gerardo which was a lovely gentleman who worked there :) on your steep steps up to the lounge area you might wanna add railings in the middle to help with the more mature people who need the stability. Over all this was a lovely place to stay. "

"Loved it"

"Super lugar espacioso , buena ubicación para el area local"

"Recommended for young people that wanna have a good time and party. Best parties all week. Also, really good with children down there. It’s great how everybody was getting along"

"Loved everything,…views, staff, food, overall cleanliness, entertainment. This hotel is the TOTAL PACKAGE"

"breakfast was fresh with many options!"

"Very beautiful resort and so well Maintained! Very expensive but worth it even if u only go once ! The breakfast was included and it’s fabulous!"

"The staff are second to none. I wish I could have taken the time to record the name of every person I interacted with, but a few standouts: Roberto, my Reserve concierge; Carlos, the pool concierge; and another pool attendant, I believe his name was Enrique. Roberto brought me to my room, provided me with his personal cell number, maintained contact with me throughout my stay, and ensured my group and I had cabanas reserved at the pool. The staff made my stay five-star. My Reserve swim-up was clean, and I liked the private pool. I do wish the deck area of the swim-up suites were a little more private. The rooms are quiet, and I was never disturbed by other guests. The turndown service was something else I enjoyed, after a long day, coming back to my room having been tidied. I LOVED the beach cabanas - nothing like swimming in the Sea of Cortez. The concierge staff at the beach was also amazing. Some things that could have been better: I didn't care for most of the food. I came prepared to try new things, but I found 98% of the food lacking flavor and it appeared dry and mostly unappealing. I'm sure it's difficult to prepare the amount of food required for the resort, and it was not a deal breaker. The beach should be combed better - there are small strips of plastic everywhere, I assume from weddings, etc. held on the beach and the wildlife suffers because humans don't pick up their trash. Overall, my stay was wonderful and I would return to this resort."

"I would absolutely go back! We went Spring Break 2026 and it was one of the safest resorts that we had been to. Occupancy was down due to fear, but we had a magnificent time. I have to say…the food was our favorite All Inclusive that we have experienced as of yet. Highly Recommend! And if you want to feel even safer book in the residence lodging because you will have to go through two guarded gates to enter. The grounds were so clean and were incredibly authentic. Absolutely beautiful views everywhere you turn. And we got to see whales every day enjoying our coffee right at the room."