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"I really like the staff and the excellent service they provide. That’s one of the reasons why, I always stay there whenever I am in Melbourne. Thank you."

"Our family had an amazing time spending our last couple of days of school holidays at The Novotel. The staff at Novotel went above and beyond to help our family and were always so friendly. The location was perfect to get anywhere. Highly recommend if you have a young family."

"From the first moment, service was friendly and efficient. Check-in was seamless. The room was comfortable, especially the bed. The sink was separate to the bathroom, with no door to the sink area. Breakfast was great. Evening meals were very good, although there was a hiccup with our dessert (mudcake) coming 3/4 frozen after a long period of time. The bar staff were tardy in coming to customers waiting to be seated. All in all a great place and we would come again."

"Smooth self check-in and check out..room was nice, clean and well presented "

"Perfect hotel for me . The location "

"Good clean comfortable rooms and great helpful staff "

"Clean, safe, walkable, close to Victoria Market, handly location."

"Amazing stay at the crowne plaza. Check in went smoothly and my room was lovely and clean. Buffet breakfast is exceptional and worth the extra cost. Couldnt fault my stay - all the staff were wonderful, kind and willing to go above an beyond. Thank you to AJ for a smooth check in experience."

"Walking distance to cbd"