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Sofitel Melbourne On Collins

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Club Suite, 1 King Bed, View, Corner (Prestige, Sofitel) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Club Suite, 1 King Bed, View, Corner (Prestige, Sofitel) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Luxury Room, 1 King Bed, View, Corner | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Overview of Sofitel Melbourne On Collins

UNESCO Sustainable Travel Pledge

Sofitel Melbourne On Collins

5.0 star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
25 Collins Street, Melbourne, VIC, 3000

Explore the area

  • Popular LocationMelbourne Central14 min walk
  • Popular LocationMelbourne Cricket Ground18 min walk
  • Popular LocationQueen Victoria Market9 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)31 min drive

Room options

About this area

Melbourne

Located in Melbourne Central Business District neighbourhood, Sofitel Melbourne On Collins is connected to a shopping centre. Looking to enjoy an event or a match? See what's going on at Rod Laver Arena or Hisense Arena. Spend some time exploring the area's activities, including golfing. Guests love the hotel's quiet location.

What's nearby

  • Princess Theatre - 5 min walk
  • St Patrick's Cathedral - 6 min walk
  • Melbourne Central - 14 min walk
  • Melbourne Cricket Ground - 18 min walk
  • Queen Victoria Market - 9 min drive

Getting around

  • Parliament Station - 4 min walk
  • Flinders Street Station - 11 min walk
  • Melbourne Airport (MEL) - 32 min drive

Restaurants

  • Cecconi's Flinders Lane - 2 min walk
  • Koko Black - 3 min walk
  • Café Excello - 3 min walk
  • Kenzan Japanese Restaurant - 3 min walk
  • Coffee Exchange - 3 min walk

About this property

Sofitel Melbourne On Collins

5-star luxury hotel located in Melbourne Central Business District
Located close to Fed Square and Melbourne Central, Sofitel Melbourne On Collins provides a corner/local shop, shopping on site and a cafe. The on-site restaurant, No35, features Modern European cuisine. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and express check-out
  • ATM/banking services, a reception hall and meeting rooms
  • A gift shop, luggage storage and a front desk safe
  • Guest reviews give top marks for the quiet location and helpful staff
Room features
All 363 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with designer toiletries and showers
  • 40-inch LED TVs with premium channels
  • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Thai, Ukranian, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 30 minutes per day

Parking and public transport

  • Valet parking on site (AUD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily: AUD 45 for adults and AUD 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • No35
  • Atrium Bar on 35

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5382 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Height-adjustable showerhead
  • In-room accessibility (selected rooms)
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: AUD 45 for adults and AUD 25 for children (approximately)
  • Valet parking fee: AUD 65 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free WiFi in public areas is limited to 30 minutes per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Melbourne Sofitel
Sofitel Collins
Sofitel Collins Hotel
Sofitel Collins Hotel Melbourne
Sofitel Collins Melbourne
Sofitel Melbourne
Sofitel Melbourne Collins
Sofitel Melbourne Collins Hotel
Sofitel Melbourne On Collins Hotel Melbourne
Sofitel Melbourne On Collins Hotel
Sofitel Melbourne On Collins Melbourne
Sofitel Melbourne On Collins Hotel Melbourne

Frequently asked questions

Is Sofitel Melbourne On Collins pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at on 21 Feb 2023 start from ₹19,284.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sofitel Melbourne On Collins?

Valet parking is available for AUD 65 per night.

What time is check-in at Sofitel Melbourne On Collins?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sofitel Melbourne On Collins?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Sofitel Melbourne On Collins located?

Located in Melbourne Central Business District, this luxury hotel is within a 15-minute walk of Fed Square and Melbourne Central. Rod Laver Arena and Melbourne Cricket Ground are also within 1 mi (2 km). Parliament Station is only a 4-minute walk and Jolimont Station is 13 minutes.

Can I cancel my reservation for free at Sofitel Melbourne On Collins and receive a full refund?

Yes, Sofitel Melbourne On Collins offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel Melbourne On Collins cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1002 reviews" "
" "10 - Excellent 64%
Rating 8 - Good. 224 out of 1002 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 88 out of 1002 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 35 out of 1002 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 12 out of 1002 reviews" "
" "2 - Terrible 1%

9.2/10

Cleanliness

9.3/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best service we have had in years Room upgrade Anniversary present Staff very helpful and polite Restaurant 35 amazing food

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay immensely.
Stayed 1 night in Nov 2022

6/10 Okay

Narcelita

Travelled with family
Room service food quality and serving size only average for a 5 star hotel. Cafe and restaurant close very early. Very quiet. No entertainment.
Stayed 1 night in Oct 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Overall good experience
Generally positive, but somewhat dated finishes particularly in the bathroom, and no separate shower stall plus a narrow tub, so showering was not a very pleasant experience. We asked for a soft pillow, which a hotel like that ought to be able to provide, however the one they gave us was the same as the others - firm and thick. Difficult to get a good night's rest if you sleep on your stomach. As a very tiny comment, there's really no reason for the staff to be told they must greet guests with 'bon jour'. We know we're in Australia, and there's virtually nothing else about the hotel that seems French. Not trying to be picky, it's just a bit silly. We would stay at this hotel again, but we'd bring our own pillows!
Stayed 3 nights in Oct 2022

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All beautiful
Stayed 1 night in Oct 2022

10/10 Excellent

Alexandra

Stayed 3 nights in Sep 2022

8/10 Good

Woon Kit

Travelled with family
Liked: Cleanliness, staff & service
Overall good stay
Club room was the highlight. Great food, canapes, drinks with great service. Location central and easy to get around. Rooms were a bit dated. Bathroom small and old.
Stayed 3 nights in Sep 2022

6/10 Okay

Alexandra

Liked: Staff & service
Stayed 2 nights in Sep 2022

6/10 Okay

Qais

Stayed 3 nights in Aug 2022

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Club
Stayed 2 nights in Aug 2022